We are seeking a dedicated and enthusiastic Live Chat Support Agent to join our team. In this role, you will be responsible for providing exceptional customer service through live chat, assisting customers with inquiries, and ensuring a positive experience with our brand. This is a remote position available in multiple states across the USA.
Key Responsibilities
Provide real-time support to customers via live chat.
Assist customers with inquiries, issues, and product information.
Maintain a high level of professionalism and customer satisfaction.
Accurately enter and update customer information in the database.
Collaborate with team members to resolve complex issues.
Required Skills
Strong data entry skills.
Excellent virtual assistant capabilities.
Proven customer support experience.
High school diploma or equivalent.