Coordinator of Text Conversion/Exam Office

Coordinator of Text Conversion/Exam Office

Job no: 521230

Work type: On Campus

Location: Normal, Illinois

Division Name: Student Affairs

Department: Student Access and Accommodation Services

Job Summary

The primary responsibility of this position is to co-manage the Exams Office and coordinate text conversion for the Accommodations Office to ensure reasonable accommodations for students with disabilities and/or medical/mental health conditions through implementation of appropriate accommodations and collaboration with faculty/staff/departments to ensure accommodation compliance.

This position ensures equal access to Illinois State University programs, activities, and services for all Illinois State University students with disabilities and/or medical/mental health conditions through design and implementation of reasonable accommodations, support services and technical assistance based upon federal disability laws, Section 504 of the 1973 Rehabilitation Act, the Americans with Disabilities Act and the Americans with Disabilities Amendments Act.

Ensure the confidentiality of all student information and documentation.

This position is subject to summer academic break layoff, typically June through July.

Additional Information

University Benefit Highlights:

Insurance benefits, including health, dental, vision, and life

Retirement and supplemental retirement planning options

Tuition waiver benefits available to staff as well as their eligible dependents

Paid holiday/administrative closures during Thanksgiving and Winter Breaks

Paid benefit time

For more University Benefit information:

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here

Salary Rate / Pay Rate

$22.00 - $24.00 per hour

Required Qualifications

Bachelor’s degree conferred prior to position start date, preferably in counseling, psychology, special education, rehabilitation, or another human services area.

Working knowledge of federal and state laws and regulations pertaining to persons with disabilities and/or medical/mental health conditions.

The following skills and/or abilities:

a. Skills in negotiation and problem solving.

b. Skills in process management and process improvement.

c. Excellent oral and written communication and presentation skills.

d. Long-term planning and organization skills.

e. Computer, internet, and email skills.

f. Crisis intervention skills.

Preferred Qualifications

Experience working with people with disabilities and/or medical/mental health conditions in a postsecondary setting.

Knowledge of the processes involved in providing accommodations for students with disabilities and/or medical/mental health conditions at post-secondary education level.

Knowledge of proctoring processes and experience with assistive devices and software packages.

Ability to take initiative, pay close attention to detail, multi-task, and change priorities expeditiously.

Work Hours

8:00am-4:30pm Monday through Friday

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

Move about in various locations across campus as needed to complete day-to-day work.

Effectively communicate on a daily basis.

Remain at a workstation for extended periods.

Ability to visually proctor students taking exams via camera system, Zoom, and in-person.

Proposed Starting Date

March 2026

Required Applicant Documents

Cover Letter

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts - See Special Instructions to Applicants for additional options

Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be emailed, faxed, or mailed to Human Resources by the application deadline:

Email:

Fax:, Attn: Kira Shelton

Address: Illinois State University

Human Resources

Campus Box 1300

Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

Contact Information for Applicants

Kira Shelton

Human Resources

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at .

Application Opened: 01/27/2026 10:15 AM CST

Application Closes: 02/05/2026 11:55 PM CST

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Coordinator of Text Conversion/Exam Office

Opened

01/27/2026

Closes

02/05/2026

Department

Student Access and Accommodation Services

By co-managing the Exams Office and overseeing text conversion, this position helps guarantee that reasonable accommodations are effectively implemented for ISU students.

Current Opportunities

Coordinator of Text Conversion/Exam Office

Opened

01/27/2026

Closes

02/05/2026

Department

Student Access and Accommodation Services

By co-managing the Exams Office and overseeing text conversion, this position helps guarantee that reasonable accommodations are effectively implemented for ISU students.