Teradata Infrastructure Chief Engineer - Site Reliability Engineer II

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:

We are seeking a Teradata Chief Engineer at Bank of America. In this role, you will be responsible for driving the technical vision and strategy, overseeing the development of innovative engineering solutions, and ensuring the successful implementation of complex projects. Your leadership will be instrumental in advancing our mission and maintaining our competitive edge in the industry.

This is an individual based role that works closely with multiple teams in the design, development, and implementation of cutting-edge engineering projects that align with organizational goals

Establish and promote best practices in Teradata system architecture, design principles, and software development methodologies

Oversee the project lifecycle from conception to completion, ensuring high-quality deliverables within set timelines and budgets

Drive technical innovation by evaluating emerging technologies and integrating them into existing systems and processes

Collaborate with cross-functional teams to define project scopes, objectives, and success metrics while ensuring alignment with business goals

Required Qualifications:

10+ years Teradata experience, Expertise in Teradata system design, software architecture, and engineering best practices

Experience in developing and implementing strategic engineering initiatives that drive business growth

Deep understanding of software development lifecycles, Agile methodologies, and DevOps practices

Networking proficiency for Teradata platforms including Load Balancing, Bonding and DNS

Strong technical background in relevant engineering disciplines, including SLES Operating system, software, hardware, and systems administration

Familiarity with cloud technologies (e.g., AWS, Azure) and microservices architecture

Proficiency in programming languages (e.g., Shell Scripting, Java, Python, Ansible)

Soft Skills and Cultural Fit

Exceptional leadership and team-building skills, with the ability to inspire and motivate diverse teams

Strong analytical and problem-solving abilities, with a strategic mindset

Excellent communication and interpersonal skills, enabling effective collaboration with stakeholders at all levels

Commitment to fostering an inclusive and respectful workplace culture

Desired Qualifications

Degree or Certifications in Teradata architecture, Computer Science, or a related field

Experience working in a fast-paced, high-growth environment

Proven ability to navigate and lead through organizational change

Job Description:

This job is responsible for partnering with engineering and technology teams to implement measures as prescribed by lead/senior SRE engineers. Key responsibilities include ensuring appropriate instrumentation, tooling, ticketing, alerting and on call routines are in place for key services, identifying root causes of issues through production triage efforts, and suggesting code enhancements to technology teams to automate services and improve reliability and efficiency. Job expectations include using software development skills to improve efficiency and to address gaps in reliability.

Responsibilities:

Develops and maintains reliability scripts, tools and libraries and leverages them for common instrumentation, automation, and operational needs, and when mentoring Site Reliability Engineer (SRE) resources on reliability practices and established tools/capabilities

Collaborates with Development and Infrastructure teams to understand technical solutions and implement monitoring capabilities outlined in the application and system monitoring designs put forward by the SRE Lead

Partners to implement code changes to make use of common reliability libraries and tools and helps Application Production Services and Application Development teammates understand how to use them

Identifies vulnerabilities and opportunities for reliability improvement, such as investigating low level error rates and 'noise' in monitoring, and defines solutions to reduce manual support effort and/or improve system reliability

Engages as a subject matter expert in major incident triage efforts and failure scenario modelling and diagnosis with Problem Manager root causes for major incident/problem management investigations

Participates regularly in an on-call rotation with Production Support teammates to learn more about reliability issues affecting their portfolio

Skills:

Analytical Thinking

Automation

Collaboration

Production Support

Result Orientation

Application Development

Architecture

Influence

Project Management

Solution Design

Adaptability

DevOps Practices

Risk Management

Solution Delivery Process

Stakeholder Management

Shift:1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details

US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130)

Pay and benefits information

Pay range

$108,000.00 - $161,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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