Software Engineer - Digital Services Tools

Software Engineer (Senior Full-Stack)

Fully Remote Eastern Time (EST)

Contract Duration: 4–6 months (with potential extension)

Schedule: Monday–Friday, 1st shift (EST)

Compensation: $62–67/hour (optional benefits available)

Position Overview

The Digital Service Tools team supports a suite of business-critical, customer-facing applications used across company channels, including dealers, fleets, internal teams, and end customers. These platforms require ongoing support, modernization, and continuous feature development to ensure reliability and scalability.

We are seeking a senior, hands-on full-stack Software Engineer who can contribute immediately with minimal ramp-up time. This role is best suited for an experienced engineer who is comfortable operating in complex, production environments and taking ownership of mission-critical systems.

Key Applications Supported

Quick Serve Online (QSO)

Integrated Aftermarket Catalog (IAC)

WWSPS (Dealer Certification System)

Company Service Training (CST)

CVCOL Online

Data Groomr

Various internal and external system integrations

Core Responsibilities

Application Development

Design, develop, and enhance web-based applications within the Service Tools portfolio, with primary focus on WWSPS and CST

Build scalable, maintainable full-stack solutions using both modern and legacy technologies

Develop and maintain integrations with enterprise systems such as Warranty, C360, Dealer Onboarding, and IAM

Deliver new functionality to production users in a timely and reliable manner

Application Support

Provide Tier-escalated application support and troubleshooting

Manage ticket resolution and closure in accordance with defined SLAs

Support CVCOL Online course management, including:

Uploading and maintaining training content

Resolving customer issues related to training delivery

Support Data Groomr initiatives, including:

Managing bulk Training ID merges

Developing administrative tools to scale support operations

Architecture, Design & Technical Strategy

Document system requirements, technical designs, and solution approaches

Contribute to platform direction, architectural standards, and best practices

Develop reusable components, patterns, and configuration frameworks

Act as a change agent for new tools, platforms, and architectural improvements

Identify system bottlenecks, recommend enhancements, and address technical debt

Support PCI compliance initiatives and other regulatory or security upgrades

Testing & Quality Assurance

Perform functional and performance testing across applications and integrations

Troubleshoot complex application and system issues

Ensure solutions are production-ready, maintainable, and extensible

Collaboration & Knowledge Sharing

Partner closely with solution architects, developers, and business stakeholders

Rapidly learn existing applications and domain knowledge from team members

Research and apply emerging technologies to improve performance, reliability, and scalability

Required Technical Skills

Core Technologies

VB.NET, ASP.NET

PHP

Java 8

JavaScript, jQuery, HTML5, CSS, AJAX

Angular

Spring Boot

Databases

MySQL

Oracle

MongoDB

PL/SQL

Platforms & Standards

Cloud platforms (Microsoft Azure)

SCORM

Web-based application architecture

Document-based databases

What Success Looks Like

Rapid onboarding with minimal ramp-up time

Consistent delivery of high-quality solutions on schedule

Strong ownership of production systems and support responsibilities

Trusted technical contributor to architects and leadership

Reliable support of customer-facing platforms where uptime and performance are critical

Equal Opportunity Employer (EOE), including Disability/Veterans