Remote Golf Booking Agent

Job Summary

The Remote Golf Booking Agent is responsible for assisting clients with booking golf tee times, golf travel packages, and related services while working in a fully remote environment. This role focuses on delivering exceptional customer service, coordinating reservations with golf courses and resorts, and ensuring a seamless booking experience for individual golfers, groups, and golf events.

Key Responsibilities

Golf Booking & Reservations

Book tee times, golf packages, and related services for clients

Coordinate with golf courses, resorts, and golf travel partners to secure availability and preferred times

Manage group bookings, tournaments, and golf outing reservations

Client Consultation & Support

Consult with clients to understand golf preferences, destinations, group size, and budget

Provide recommendations on courses, resorts, and golf destinations

Serve as the primary point of contact before, during, and after bookings

Customer Service & Issue Resolution

Handle booking changes, cancellations, and schedule adjustments

Resolve issues related to tee times, course availability, and payments

Provide timely and professional communication with clients and partners

Sales & Relationship Management

Promote golf packages, upgrades, and add-on services (lodging, transportation, lessons, rentals)

Build long-term relationships with clients to encourage repeat bookings and referrals

Meet or exceed booking and customer satisfaction goals

Administration & Compliance

Maintain accurate booking records, confirmations, and client documentation

Stay informed on course policies, pricing structures, and seasonal availability

Follow company procedures and partner agreements

Qualifications

Required

High school diploma or equivalent

Strong customer service and communication skills

Ability to work independently in a remote environment

Comfort using booking systems, email, and phone-based customer support

Preferred

Experience in travel booking, hospitality, or customer service

Knowledge of golf courses, resorts, and golf travel destinations

Sales experience or commission-based role familiarity

Familiarity with reservation or CRM systems

Skills & Competencies

Excellent verbal and written communication

Strong organizational and time-management skills

Attention to detail and accuracy

Problem-solving and adaptability

Relationship-building and consultative sales skills

Work Environment & Schedule

Fully remote / work-from-home position

Flexible schedule, including evenings and weekends as needed

Independent contractor (1099) or employee (W-2), depending on company structure

Compensation & Benefits (varies by organization)

Competitive commission and/or hourly pay

Performance-based incentives

Golf and travel discounts

Training and ongoing support

Why Join Us

Work remotely from anywhere

Flexible scheduling and autonomy

Combine a passion for golf with a customer-focused role

Opportunity to grow within a niche travel and booking industry