Front Desk Associate

Benefits:

Bonus based on performance

Employee discounts

Benefits/Perks

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job Summary

We are seeking a Front Desk Associate to join the team at our successful sports institute and training facility! As a Front Desk Associate, your goal is to increase membership numbers through member referrals, cold calls, walk-in visits and lead conversions. The ideal candidate has excellent customer service and sales skills, a positive attitude, and a love of fitness and sports performance.

Responsibilities

Greet members, guests, and prospective members as they arrive at the facility

Check the members in as they enter the facility

Answer phone calls and assist members as needed

Communicate with in bound leads and potential members through calls, texts, emails, and in-person meetings

Communicate with outbound leads and potential partners through calls, texts, emails and in-person meetings

Contact local businesses about sponsorship

Provide an excellent onboarding experience

Assist members with resolving any concerns or complaints

Qualifications

High school diploma/GED required

Previous customer service or sales experience

Proficient in MS Office and other computer programs

Positive, motivating, and effective interpersonal communication skills

Excellent organizational and time management skills