Technical Support Specialist

Adecco is assisting a local client recruiting for a Technical Support Specialist opportunity in Madison, Wisconsin.

This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is known for creating personal computers, printers, and related hardware, software, and services.

Responsibilities for Technical Support Specialist include but are not limited to: · Monitor systems and resolve technical issues following standard protocols.

· Identify incident trends and escalate problems within required timeframes.

· Support devices onsite: replace toner/paper, clear jams, swap devices, manage consumables.

· Perform routine installations/configurations and execute scripted change management tasks.

· Respond to service/technical inquiries, ensure customer satisfaction, and support daily operations.

Candidates for Technical Support Specialist must meet the following requirements to be considered: · Must live in Racine, WI or commute onsite daily.

· 2-5 years of experience in maintenance, quality, IT support, or related technical roles.

· Strong technical troubleshooting skills for hardware/software issues.

· Knowledge of OS basics, networking, HP tools, ITSM/ITIL processes, and change management.

· Strong customer service & communication skills for supporting end users.

What's in this Technical Support Specialist position for you?

· Pay: $21/hr.

$ 26.69/hr.

· Shift: Hybrid - 8 am - 5 pm Monday to Friday · Weekly paycheck · Dedicated Onboarding Specialist & Recruiter · Access to Adecco's Aspire Academy with thousands of free upskilling courses This Technical Support Specialist is being recruited by one of our Centralized Delivery Team and not your local Branch.

**Pay Details:** $21.00 to $26.69 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

An employer who violates this law shall be subject to criminal penalties and civil liability.