Project and Account Manager

Job Description

Minimum 1 – 2 yrs work experience

This role is most ideal for an individual who enjoys a client-facing role and project management

The Junior Account Manager’s responsibilities include:

Serve as the first and primary point of contact for a portfolio of client accounts, ensuring their needs and expectations are met

Develop strong relationship and trust with clients by providing exceptional support

Monitor and analyze client campaign performance, including conveying regular updates, new requests and reports to them

Coordinate with internal teams (engineering, creative, analytics) to ensure projects are executed on time and per requirements

Be the lead person to execute overall campaign set up on the SKALE platform per the requirements

Work alongside Senior Account Managers to ensure overall user experience is smooth

Be the key person to follow up with clients on items required from them based on project timeline and to translate commercial requirements into briefs for internal team coordination

Actively drive testing of platform alongside clients and senior account managers before it goes live

Collaborate with Senior Account Managers to identify new opportunities and develop strategies to grow existing accounts

Qualifications

What you'll need to succeed in this role:

Attention to detail

Excellent communication and interpersonal skills

Strong organizational and project management skills

Ability to work independently and as part of a team

Ability to multitask and prioritize tasks effectively

Analytical

Bachelor’s Degree required, min 1 to 2 years work experience

Strong working knowledge of Microsoft Excel, Word, Outlook, and Asana

Thrive in a fast-paced environment

Additional Information

Quarterly bonus

Work with a team that believes in cultivating growth mindset in each and every team member

A role that offers a breadth of learning opportunities and a highly collaborative environment

A flat hierarchy and with a high level of autonomy

We believe in a happy work environment and culture!