Import Operations Specialist I

Job Description Duties & Responsibilities Operations Agent CompetenciesCustomer Service, field phone calls and general office support Creating/ Auditing an Organization in Cargowise ISF filing with US Customs File Opening / Data Entry in Cargowise Cargo Tracking on carrier/ port websites for Air, LCL and FCL Adhere to government regulations that monitor our business (TSA, FMC, DOT, US Customs) Fundamental understanding of international shipping processes Basic knowledge of Incoterms Understanding of different types of bills of lading Communication with customers, international agents, domestic vendors Dispatching trucks for recovery / delivery Issuing Arrival Notices Paying arrival charges Invoicing clients Daily problem resolution Ongoing Logistics and Regulatory Training Vendor rate negotiations Processing/ Auditing invoices for vendor charges Quote clients Setting up/ Coordinating Shipments with partners at origin Handling Triangle Shipment Coordination Operations Specialist ILook up products in the USHTS and on CROSS to check HTS codes Review shipping documents to ensure all required customs data is on the paperwork Communicate with customers and agents to get documentation corrected as needed Process a Single Entry Bond when required Process multi- line commercial invoices through Deep Cognition Entry writing / prep in Cargowise Know the flags for applicable PGA’s Understand current Additional tariffs Work with Sales and Senior Ops team members to document Client SOW’s Experience & Qualifications Previous experience working with Freight Forwarding Operating Systems Proficient in Microsoft Office Educations High School or equivalent ( 2 years experience ) Associates Degree Bachelor Degree Entry Level 3-4 years of experience Must pass and maintain TSA Security Threat Assessment (STA) for IAC eligibility.

Physical Requirements (ADA Compliance)Ability to remain stationary at a desk for extended periods, frequently operating a computer, telephone, and other standard office equipment.

Ability to occasionally move about the office to access files, office machinery, or attend meetings; may need to transport parcels or packages up to 10-20 pounds occasionally.

Ability to communicate information and ideas so others will understand.

Must be able to exchange accurate information in these situations.

Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

Ability to observe details on documents and screens, requiring normal or corrected vision for reading and data entry.

Reasonable accommodations will be provided to enable qualified individuals with disabilities to perform essential job functions in accordance with the Americans with Disabilities Act.

Compensation details: Yearly Salary PI5de7f9393c5d-