Operations support associate

Are you looking to launch a career in the financial services industry? We are seeking a detail-oriented Operations Support Associate to join the Shareworks Services & Operations team with our financial services client in Columbus! In this role, you will be a vital part of the business, handling essential account maintenance, disbursements, and research tasks that keep operations running smoothly. What We Are Looking For

Education: A College Degree is preferred.

Experience: Previous experience in Operations is preferred, but a keen desire for a career in Financial Services is a must.

Tech Savvy: Proficiency in Windows and Microsoft Office, with the ability to navigate complex websites. Technical support skills are a plus.

Soft Skills:

Excellent written and oral communication.

Solid time and stress management skills for a fast-paced environment.

A proactive, "self-starter" mentality with high accountability.

A client-focused approach to problem-solving and conflict management. Why Join Us? This is a high-impact position where you will be cross-trained in multiple functions, providing you with a broad understanding of financial operations and excellent growth potential within the firm.

salary: $20 - $22 per hour

shift: First

work hours: 8 AM - 5 PM

education: Bachelors

Responsibilities

Account Management: Perform account updates, stock transfers, and routine maintenance.

Financial Processing: Execute disbursements via check and Fed wire, process payments, and manage check stop-payments.

Problem Resolution: Investigate payment discrepancies, resolve escalated issues, and clear outstanding debits.

Administrative Support: Manage correspondence, process client requests, and handle scanning and reporting.

Compliance: Adhere strictly to control guidelines and industry compliance standards while meeting high production and quality benchmarks.

Collaboration: Interact professionally with internal teams, the Service Center, and external clients.

Skills

Operations

Windows

Microsoft Office

Technical support skills

Written Communication

Verbal Communication

Business Communication

Time Management

Organizational Skills

Problem Solving

Customer Relations

Qualifications

Years of experience: 1 year

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact .

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.