Intern

Job Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Benefits

Hourly Base Salary Based on Experience

Mon-Fri Schedule

Responsibilities

Meet new business production goals and objectives as established.

Solicit new business via telephone, networking, and other lead sources.

Develop insurance quotes, makes sales presentations, and closes sales.

Develop ongoing networking relationships with Financial Planners, Real Estate Agents, Mortgage Lenders, etc.

Present and explains insurance policy options based upon prospective client needs and their personal goals.

Educate clients on the insurance policies that best suit their needs

Secure all Trailing Documents from customers.

Collect billing details and process premium payments for clients.

Provide on-going support to insurance clients as needed.

Ask each client for referrals and explain our referral program.

Stay current on industry trends and best practices

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Problem-Solving Capabilities.

Create relationships from a cold start.

Be a fantastic presenter.

Excellent Communication/interpersonal skills.

Ability to tactfully handle stressful and difficult situations.

Prior Sales Experience.

Professional phone etiquette.

Career minded vision.

Follow through and exceed current and prospective client expectations.

A Property & Casualty license is preferred but will train good individual.

Part-time