VIP Desktop Support Engineer

Our client is seeking a VIP Desktop Support Engineer to provide high-touch, white glove technical support to senior executives and VIP users. The ideal candidate thrives in enterprise environments and understands the urgency and professionalism required when supporting leadership. This is an onsite position based in New York City, NY.

Starting at $45/hr.

VIP Desktop Support Engineer's Responsibilities and Duties:

Provide white glove desktop and help desk support to VIPs and executives

Deliver in-person and remote support with a strong focus on customer service and responsiveness

Troubleshoot and resolve issues related to Windows operating systems, Office 365, Active Directory, and enterprise applications

Act as a trusted technical partner to senior leadership, maintaining professionalism and confidentiality at all times

Collaborate closely with a small, specialized 3-person support team

VIP Desktop Support Engineer's Qualifications and Skills:

At least 5 years of experience providing desktop or help desk support in financial services or enterprise environments

Prior experience supporting executives or VIP users required

Strong white glove support skills with a customer-first mindset

Hands-on experience with Windows, Office 365, and Active Directory

Excellent communication skills with the ability to interact confidently with senior leadership

RightClick is an equal opportunity employer who agrees not to discriminate against any employee or job applicant irrespective of race, color, creed, alienage, religion, sex, national origin, age, disability, gender (including gender identity), marital status, sexual orientation, citizenship or any other characteristic protected by law.