Lead Groundskeeper

FUNCTION: Responsible for assisting the Maintenance Supervisors in directing grounds crew in addition to performing Groundskeeper responsibilities to ensure the physical integrity of the assigned property/community in order to provide a safe, secure living environment for residents, visitors, and staff.

REPORTS TO: Maintenance Supervisor, Assistant Maintenance Supervisor

WORK HOURS: 40 hours per week. Weekends and overtime as circumstances warrant.

Pay Range: $20-22 per hour

RESPONSIBILITES: Employee is expected to conduct all business in accordance with Company Team Promises, policies and procedures, all published handbooks, Fair Housing laws (both Federal and local), the Americans with Disabilities Act, OSHA, the Fair Credit Reporting Act, the National Labor Relations Act, and all other laws pertaining to the multi-family industry. Specific responsibilities and duties include, but are not limited to:

Lead Groundskeeper responsibilities:

1. Follow directives from Maintenance Supervisor/Assistant Maintenance Supervisor to ensure the grounds crew are completing assigned tasks.

2. Act as the main contact for all grounds related requests and service tickets.

3. Delegate and/or assign tasks to the grounds team.

4. Report grounds crew performance issues; good or bad; to the direct supervisor.

5. Maintain equipment and perform minor repairs as needed. Obtain quotes if necessary for additional or large grounds/landscaping related jobs and or repair/replacement tools and equipment.

Groundskeeper responsibilities:

1. Must be knowledgeable and skilled in the safe use and maintenance of the following tools:

a. Hand Tools - various wrenches, hammers, grips, saws, sledgehammer, snips, posthole diggers, etc.

b. User-Moved Aids - wheelbarrows, dollies, hand trucks, buckets, jacks, step ladders, full ladders, etc.

c. Motorized Equipment - snow blower, trimmer, yard tractor, leaf blower, other small landscaping equipment.

2. Maintain grounds and common areas, including:

a. Physically walk the community on a regular basis and remove litter, trash, debris, limbs, pet droppings, etc. from grounds, breezeways, landing, common hallways, pool area (if applicable), laundry rooms, mail rooms (if applicable), dumpster areas, recreation areas, parking lots, driveways, walkways.

b. Clear sidewalks, stoops, and/or stairwells of snow and ice with use of broom, shovel snow blower or other equipment; distribute salt/deicer; plow snow from driveways.

c. Perform regularly scheduled light checks.

d. Clean pool (may be required to add chemicals depending on state regulations)

e. Perform "trash out" duties at vacant apartments on a daily basis. Remove all abandoned furniture, trash, and/or boxes. Remove to dumpster or storage area, as assigned.

f. Transfer trash left outside of dumpster into dumpster. Pick up and sweep area.

g. Detail community on a regular basis. Clean and rake shrub areas; shovel mud when necessary. Use blower to keep sidewalks and walking areas clean of loose grass and/or other debris.

h. Repair and/or replace windows, screens, sliding doors, etc. Perform routine maintenance as requested.

i. Assist with various physical tasks as directed, such as tearing down fences, digging holes etc.

j. Assist with "make ready" duties when requested.

k. Help clean and maintain storage areas.

l. Perform interior and exterior painting duties when requested.

m. Complete minor and routine service requests when requested.

n. Change locks and/or make keys when requested.

o. Distribute resident communications such as newsletters, pest control notices, event notices, etc.

p. Perform work-area clean up and safety related duties.

q. Perform any additional duties assigned by supervisor.

3. Maintain awareness of physical condition of property. Immediately correct unsafe conditions and report other issues to supervisor, including, but not limited to, broken gates, broken steps, open holes, broken/burned out lights, etc.

4. Maintain cleanliness of uniform (if applicable), wear badge (if applicable), and present a professional appearance at all times.

QUALIFICATIONS:

1. Minimum of one (1) year prior related experience preferred.

2. General working knowledge of building maintenance and supplies.

3. Good customer service skills. Respond promptly to customer needs. Solicit customer feedback to improve service. Respond to requests for service and assistance. Meet commitments.

4. Good planning/organizing skills. Ability to prioritize and plan work activities. Use time efficiently. Plan for additional resources. Set goals and objectives. Develop realistic action plans.

5. Good interpersonal skills. Ability to focus on solving conflict, not blaming. Maintain confidentiality. Listen to others without interrupting. Keep emotions under control. Remain open to others' ideas. Willing to try new things.

6. Excellent teamwork skills. Ability to balance team and individual responsibilities. Exhibit objectivity and openness to others' views. Give and welcome feedback. Contribute to building a positive team spirit. Put success of team above own interests. Able to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed.

7. Excellent attendance/punctuality. Must be consistently at work and on time. Ensure work responsibilities are covered when absent. Arrive at meetings and appointments on time.

8. Excellent dependability. Must be able to follow instructions and respond to management direction. Able to take responsibility for own actions. Keep commitments. Complete tasks on time or notify appropriate person with an alternate plan.

9. Commitment to diversity. Demonstrate knowledge of EEO policy. Show respect and sensitivity for cultural differences. Promote a harassment-free environment.

10. Ability to pass background and drug screenings.

11. Reliable transportation required.

PHYSICAL REQUIREMENTS:

• Stand and walk or sit alternatively depending on specific needs of the day. Estimate 66% to 100% of time is spent on feet.

• Have constant need (66% to 100% of the time) to perform the following physical activities: Bend/Stoop/Squat Pick up litter, perform routing repairs, pick up tools Climb Stairs Routine duties

Push or Pull Move equipment, furniture, appliances

Reach Above Shoulder Routine duties, stock/remove equipment/parts Climb Ladders Routine maintenance and repairs Grasp/Grip/Turning Handle tools/equipment, routine maintenance Finger Dexterity Handle tools/equipment, routine maintenance Writing Inventory maintenance, routing maintenance

• Have frequent need (66% to 100% of the time) to perform standing and walking activities related to inspecting and maintaining property.

• Lifting/Carrying:

Over 150 lbs. Rare need (less than 1% of the time)

75-100 lbs. Occasional need (1% to 33% of the time) 25-75 lbs. Frequent need (33% to 66% of the time) 1-25 lbs. Constant need (66% to 100% of the time)

VISION REQUIREMENTS:

• Constant need (66% to 100% of the time) to observe areas needing attention/correction. Read cautionary labels; respond to written instructions from supervisor.

• Frequent need (33% to 66% of the time) to see things clearly beyond arm's reach. Observe and assist in general maintenance; observe issues throughout community.

• Must be able to determine colors properly because of decorating, design, paint colors, etc.

HEARING REQUIREMENTS:

• Not essential. Frequent need (33% to 66% of the time) to receive instructions from management. Written instructions should be acceptable.

SPEAKING REQUIREMENTS:

• Constant need (66% to 100% of the time) to verbally communicate with staff and residents.

DRIVING REQUIREMENTS:

• Minimal need (20% to 25% of the time) to utilize golf or utility cart.

WORKING ENVIRONMENT:

• Outdoors (66% to 100% of the time) in all conditions, often for extended periods of time.

• Frequent exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (33% to 66% of the time).

• Frequent need (33% to 66% of the time) to work in awkward and/or confining situations.

REASONING DEVELOPMENT:

• MODERATE: Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally involve minor deviations. Needs ability to think rationally beyond a specific set of instructions.