Technical Specialist-Cloud & Infra Engg

Area(s) of responsibility

ROLE TITLE

IT Asset Management Coordinator

ROLE LOCATION(S)

Onshore, Office:

Alpharetta, GA; Charlotte, NC; Chicago, IL; Conshohocken, PA; Dallas, TX; Denver, CO; Fargo, ND; Garden City, NY; Houston, TX; Lenexa, KS; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS

MANAGER

Report to client

UNIT

IT Finance & Procurement

ROLE SUMMARY

This role provides critical support to the IT Asset Management group, ensuring the smooth execution of purchases and contracting processes. The ideal candidate will triage requests for and renewals of hardware and software, maintain records of purchase statuses and ensure all requests flow through the relevant purchasing process. In addition, this role will support various IT activities while collaborating with internal and external stakeholders.

ROLE RESPONSIBILITIES

Assist the IT Asset Management team with purchasing processes, including:

Review requests through our ticketing system for completeness.

Communicate with requesters regarding statuses and updates.

Process approved tickets into our contracting system for final POs to be issued.

Communicate with the IT Procurement team to obtain updates on the status of contracts.

Monitor expiring IT contracts and notify the IT Asset Management team of potential renewal tasks.

Support the IT Asset Management group with other activities as needed, such as:

Assist with ad hoc projects and tasks to support team objectives.

TECHNICAL QUALIFICATIONS

Relevant professional experience in IT Asset Management.

GENERAL QUALIFICATIONS

Strong verbal and written communication skills.

Excellent customer service and interpersonal abilities.

Strong organizational skills with the ability to manage multiple tasks simultaneously.

EDUCATION REQUIREMENTS

B.A. Degree / B.S. Degree.