Administrative Assistant

Job Description

Description:

Port Royal Club, located in the heart of the prestigious Port Royal neighborhood in south Naples, Florida, is a private beach club dedicated to luxury, leisure, and exceptional service. Membership is exclusively tied to property ownership within the Port Royal community, making the Club a cornerstone of one of the most distinguished addresses in the country.

Our Club offers an array of world-class amenities, including a 10,000-square-foot fitness center featuring yoga, Pilates, and spin classes, as well as a serene spa for wellness and rejuvenation. The tennis center boasts nine Har-Tru clay courts and a 1,300-square-foot pro shop, catering to both recreational and competitive players.

Following the impact of Hurricane Ian in 2021, the Club has embarked on an ambitious $100 million renovation to reimagine our facilities. The new clubhouse—set to open in fall 2026—will embrace timeless West Indies architecture and offer an elevated member experience, featuring a coffee shop, three signature restaurants with indoor and outdoor dining overlooking the Gulf of Mexico, four bars, a banquet venue, a lap pool, and access to our pristine private beach.

This is an exciting time to join the Port Royal Club as we prepare to unveil a new chapter in our storied history.

The Administrative Assistant / Receptionist serves as the first point of contact for members, guests, and visitors, delivering an exceptional and welcoming experience. This role is responsible for creating a positive impression by providing outstanding customer service, anticipating member needs, and ensuring inquiries are handled promptly and professionally. In addition to managing front desk operations, the position supports administrative tasks that contribute to the smooth and efficient functioning of the organization. The ideal candidate will embody a service-oriented mindset, maintain confidentiality, and represent the organization with warmth and professionalism at all times.Requirements:

Greet and assist members, guests, and vendors in a professional and friendly manner.

Answer and direct phone calls promptly and accurately.

Manage incoming and outgoing mail and deliveries.

Maintain appointment schedules and reservations as needed.

Assist with administrative tasks such as filing, data entry, and document preparation.

Coordinate with other departments to ensure seamless communication.

Maintain a clean and organized reception area.

Maintain compliance with club policies and procedures.

Qualifications

High school diploma or equivalent; associate degree preferred.

Previous experience in administrative or receptionist roles is a plus.

Strong communication and interpersonal skills.

Proficient in Microsoft Office Suite and basic computer skills.

Ability to multitask and prioritize in a fast-paced environment.

Professional appearance and demeanor.

Physical Demands and Work Environment

Moderate noise level in the work environment.

Ability to work flexible hours, including evenings, weekends and holidays.

Ability to sit for long periods of time.

The Port Royal Club is an Equal Opportunity Employer and offers opportunities to all candidates including those with disabilities. All qualified candidates/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex, pregnancy, sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Port Royal Club is a drug/tobacco-free workplace. Pre-employment drug testing is required. The Port Royal Club participates in the US E-Verify program; candidate & employee must be legally authorized to work in the United States of America.

Full-time