Guest Relations Anchor

NOW HIRING: Guest Relations Anchor

Luxury Lodge Mozambique

We are looking for a dynamic and passionate Guest Relations Anchor to ensure exceptional guest experiences and seamless lodge operations. This is a rotational anchor role covering:

• 2 weeks Safari Shop Manager

• 2 weeks Lodge Administration

• 2 weeks Guest Relations Manager

Key Outputs:

• Meet, greet and bid farewell to all guests

• Understand and anticipate guest needs through interaction

• Conduct guest orientations and communicate dietary requirements

• Liaise with guides, butlers and kitchen regarding special requests

• Transmit guest information between lodges

• Assist Lodge Manager with daily and weekly operational requirements

• Assist with room allocation, planning and reading day sheets for special occasions

• Plan guest activities and transfers with guides

• Host guests

• Manage check-outs

• Assist with monthly planning

• Oversee stock takes and operational stock control

• Support community involvement initiatives

Requirements:

• Minimum 2 years’ experience in a similar role

• Computer literate

• Strong leadership, organisational and guest service skills

• High attention to detail and operational excellence

• Passion for luxury hospitality and guest delight

Apply Now:

Send your CV to

Subject line: Guest Relations Anchor – Mozambique Lodge

Be the heartbeat of the lodge and create unforgettable guest journeys in one of Mozambique’s most stunning destinations.