Sox Suite Elevator

Job Description

Concierge/Elevator Operator

Part time / Evenings, weekends, and holidays availability required

Venue locations:

Rate Field

General Responsibilities:

Embody the mission, values and common purpose of the SOXtraordinary Squad who represent the Chicago White Sox. Provide welcoming, comfortable, and top-level customer service to White Sox suites & premium areas guests with a smile.

Demonstrated Skills:

Ability to apply common sense understanding to carry out instruction furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Ability to speak effectively before groups of customers or employees of the organization.

Demonstrate skills in a warm, open, welcoming environment and thank guests as they enter and leave.

Ability to stand for 3 quarters of shift. Team members are expected to fully perform the essential functions of the job.

Specific Duties:

Provide friendly and professional directions for all guests entering and exiting the elevator

Ensure safety regulations while operating elevator and passenger number limits

Assist guests with getting on and off elevator

Be an expert on all service and unique amenities at the ballpark to provide each fan with unique experience

Ability to respond with adaptive service for guests with disabilities.

Ability to work as a team player and independently

Check guest tickets to ensure they are accessing the correct floor

Ensure elevators are in sound working conditions and available for guests

Ability to work with minimum direction majority of the time

Notify designated supervisor of incidents to be recorded on incident report

Knowledgeable in facility services and physical layout

Assist guest with problems or complaints if applicable

Perform other duties assigned

Qualifications:

Must be 18 years of age or older

Ability to work evenings, weekends, and holidays

High school diploma

Excellent communication skills

Superb customer service skills

Must be able to work outdoors conditions

Comfortable in small/confined spaces

Available for at least 80% of the events at Guaranteed Rate Field. Team Member must be able to withstand moving elevator

Additional Information:

Pay Rate = $16.85/hr

The individual may be required to sit or walk up to 2/3 of the work shift

The individual may also be required to use their hands, stoop, kneel or reach with their hands up to 1/3 of the work shift

The individual may also be required to lift up to 10 pounds

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

Part-time