Document Processing Specialist, LACERA

Salary : $52,015.68 - $70,105.20 Annually

Location : Pasadena, CA

Job Type: Full-Time Regular

Job Number: 9-0471-K, Bul# 26-03

Department: Administrative Services

Opening Date: 01/14/2026

FLSA: Non-Exempt

Bargaining Unit: 850

POSITION INFORMATION

This examination will remain open until the needs of LACERA are met and may close without prior notice.

TYPE OF RECRUITMENT: Open Competitive Opportunity

Examination Information: Examination Number: 9-0471-K, Job Bulletin Number: 26-03

COMPENSATION: $4,334.64 - $5,842.10 Monthly

BENEFITS: Benefits include a cafeteria benefit plan, annual leave, defined benefit retirement plan, Deferred Compensation Plan (457), Savings Plan (401k), 13 paid holidays per year, a hybrid work schedule, and a ride share program.

ABOUT LACERA:

The Los Angeles County Employees Retirement Association (LACERA) administers and manages the $87+ billion retirement fund for the County of Los Angeles. We provide retirement, disability, and death benefits to eligible County Employees and their Beneficiaries, and collect, deposit, invest, and manage retirement funds collected from the County, Outside Districts, and County Employees. LACERA is one of the largest county retirement associations in the United States with over 194,000 members. Our Membership is comprised of individuals from a diverse range of careers, age groups, and ethnicity - all contributing to the greater welfare of Los Angeles County. LACERA also manages the $4.5 billion OPEB Master Trust whose purpose is to pre-fund OPEB Program medical, dental, and vision benefits for participating employers.

LACERA is located in Gateway Plaza at 300 North Lake Avenue in the beautiful City of Pasadena. The building is easily accessible from the Foothill Freeway (210) and the Metro Lake Station. We offer convenient free parking for staff members in our secure structure adjacent to the building in addition to a robust rideshare program providing commuting alternatives such as ride-matching, vanpool, carpool, parking services and more. Prioritizing health, well-being, and sustainability, Gateway Plaza is a Class "A" office building, LEED Gold Certified and EPA Energy Star Certified. With a Walkability Score of 91, LACERA staff members easily enjoy the approximately 150 shops, food, and dining options that makeup the popular South Lake Avenue District.

Our members dedicate their careers contributing to the welfare of Los Angeles County. For their service, the County contributes to their promised benefits, and LACERA is dedicating to serving them in return throughout their career and their life afterwards.

Our Core Values: I ACT (Integrity, Inclusivity, Innovation, Accountability, Collaboration, and Transparency), serve as our cultural guide and foundation in meeting our mission. As a member-focused government agency, we abide by our core values to ensure the public's trust, operate efficiently and cost effectively, and provide our members with their promised benefits.

ABOUT THE POSITION:

Positions allocable to this class, under the general supervision of a Document Processing Supervisor, are assigned to LACERA's Document Processing Center. This is a fully qualified journey-level classification in the Document Processing series which is responsible for independently performing specialized duties in support of division operations.

Document Processing Specialists prepare, analyze, scan, and index all incoming documents from members, survivors, dependents, beneficiaries, legal counsel, third parties, and other LACERA divisions. This includes assigning relevant document coding and analyzing documents to ensure type, accuracy, and authenticity. Incumbents may assist in providing on the job training to less experienced staff. Work requires a thorough knowledge of document management systems, document entry processes, document codes, related equipment, standards, procedures, and quality control. Incumbents rely on experience and judgement to accurately identify documents, assign appropriate coding, and scan and index records and must be proficient in prioritizing a high volume of requests to complete work within time standards.

Vacancy Information: There is currently seven (7) vacancies in the Document Processing Center, however, the resulting eligible register for this examination can be used to fill both current and future vacancies throughout the Human Resources Division.

Work Schedule: This full-time position is required to work a 5/40 schedule (e.g. an eight (8) hour day, Monday through Friday). LACERA offers a hybrid work environment, and this position may be eligible to telework up to three (3) days per week depending on the needs of the Human Resources Division and LACERA. This position may require working evenings, weekends, and holidays.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS

To view the complete job description for this classification, please click:

The job description is being reviewed to determine if a California driver's license is necessary.

REQUIREMENTS

MINIMUM REQUIREMENTS:

OPTION 1:

One (1) year of experience as an Intermediate Clerk, LACERA or higher operating scanning/imaging equipment.

OPTION 2:

Eighteen (18) months clerical experience, with at least twelve (12) months of responsible experience operating scanning/imaging equipment.

Other Requirements: Applicants must be able to perform the essential functions of this classification, with or without a reasonable accommodation.

PHYSICAL CLASS III -Moderate: Standing or walking most of the time, with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting over 25 pounds, and frequent lifting of 10-25 pounds.

ADDITIONAL INFORMATION

DESIRABLE QUALIFICATIONS:

Demonstrated experience using specialized document management systems for scanning, indexing, and retrieving records.

Demonstrated experience analyzing documents for type, accuracy, authenticity, and resolving discrepancies independently.

Demonstrated experience managing sensitive and confidential documents including protected health information (PHI), legal records, and personally identifiable information such as social security numbers.

Demonstrated printing experience requiring the use of a variety of reproduction-related equipment and software such as high-volume commercial printers, with proficiency in operating and maintaining the printer by replenishing supplies and troubleshooting common issues.

Demonstrated specialized experience in document imaging, including coordinating, preparing, prioritizing, processing, and performing quality checks on documents for scanning, while ensuring all scanned images are complete and legible.

Demonstrated experience sorting and indexing large volumes of physical and digital documents using alphanumeric filing systems requiring attention to detail and accuracy.

To receive credit for the above desirable qualifications, your application must clearly describe your experience.

Knowledge of: Standard office practices and procedures; computers and computer storage systems; records management; correct English usage, grammar, spelling, punctuation and vocabulary; interpersonal skills using tact, patience, and courtesy; customer service skills; principals and applications of the Microsoft Office Applications including Excel, Outlook, and Word.

Ability to: Communicate clearly and effectively, orally and in writing; understand and follow oral and written directions; ability to work efficiently and effectively under time constraints; work on multiple projects and tasks; work with minimum supervision; collaborate and work with others; sort (alphabetical and numerical); plan and organize their work; provide excellent customer service; detail oriented; punctual and focused; establish and maintain effective working relationships with internal and external contacts; operate office equipment such as printers and scanners; and operate a personal computer utilizing Microsoft applications such as Word and Excel.

EXAMINATION CONTENT: This selection process will consist of:

Part I: A qualifying evaluation of application information and the desirable qualifications.

Only the highest qualified applicants, as determined under Part I, will be invited to continue in the selection process under Part II.

Part II: An Appraisal (Oral) Interview weighted 100%.

The appraisal (oral) interview will assess the applicant's knowledge, experience, and general ability to perform the essential functions of the position.

Those candidates which are determined eligible for hire under the Los Angeles County's Civil Services Rules may be invited to the selection process which may be comprised of a selection interview to determine the candidate's fit for the position and/or job-related assessments.

APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE WEIGHTED PORTIONS OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER.

Passing this examination and being placed on the eligible register does not guarantee an offer of employment.

Those candidates which are determined eligible for hire under the Los Angeles County's Civil Services Rules may be invited to the selection process which may be comprised of a selection interview(s) and/or job-related assessment(s).

EXAMINATION NOTIFICATIONS

All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address.

Please add, and, to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Test scores/results cannot be given over the telephone.

DO NOT select "Off" under Email Preferences within your profile or click "Unsubscribe" on our notices if you would like LACERA to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position.

LACERA will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. To ensure that our emails are filtered into your "junk" or "bulk" folder, please add and to your list of trusted senders.

ELIGIBLE INFORMATION

The names of candidates receiving a passing grade will be placed on the eligible register, in the order of their score group, for a period of twelve (12) months following the date of promulgation.

APPLICATION AND FILING INFORMATION

Application must be submitted online.Applicants can check the status of their applications at any time by logging into their account on

Failure to provide complete information on the employment application and on the supplemental questionnaire will impact the assessment of an applicant's qualifications and acceptance in the selection process.

The acceptance of an employment application depends upon whether or not an applicant has provided adequate information that clearly demonstrates meeting the Selection Requirements for the position as stated above. Please complete the application and supplemental questionnaire thoroughly and completely. The information provided in the supplemental questionnaire must be reflected in the application to be considered.

Applications submitted without the complete work history and the supplemental questions completed in their entirety will be rejected as incomplete. "See application" or "See resume" or copy and paste of work experience is not sufficient or qualifying responses.

Resumes will not be accepted in lieu of the completed application or supplemental questionnaire.

EDUCATION:

In the space provided for education, include the names and addresses of schools attended, and number of credits, degree, and/or certificate(s) earned.

In order to receive credit for any college course work, or college degree, such as an Associate, Bachelor, Master, Doctorate degree, or for completion of a certificate program, you must include a legible copy of the official diploma, official and/or unofficial transcripts, or an official letter from the accredited institution which shows the area of specialization or official certificate(s) at the time of filing or within ten (10) business days from application submission date.

Applicants must provide the appropriate attachments during the application submission, email the documentation to within ten (10) business days of filing. Failure to provide the appropriate documentation may result in your application being rejected as incomplete and will be removed from consideration.

Accreditation Information: Accredited institutions are those listed in publications of regional, national or international accrediting agencies. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE)

Applicants must provide the appropriate attachments during application submission, email the documentation to within ten (10) business days of filing. Please include the examination title and number on the documentation.

Failure to provide the appropriate documentation may result in your application being rejected as incomplete and will be removed from consideration.

Work Experience:

Your employment history should be listed in order, beginning with the most recent.

For each job held, provide the name and address of your employer, your job titles, beginning and end dates, description of work performed, salary earned, and reason for leaving.

If you have worked in more than one position for one employer, please list each job title and/or area of assignment separately to demonstrate your experience in various assignments/occupational areas.

Part-time experience will be evaluated based on its fractional equivalent of a 40-hour workweek. All required experience must be paid.

All required experience must be paid.

TO APPLY ONLINE GO TO: and click on the Careers link, or Faxed, emailed, or hard copy (paper) applications will not be accepted.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

Candidate(s) who complete examination process with acceptable results will be considered by the Department hiring authority. Upon a conditional offer of employment, a comprehensive background investigation will be conducted, which includes verification of experience, and/or education, credit history, and fingerprinting through the California Department of Justice and the Federal Bureau of Investigation.

IMPORTANT NOTE: Please note that all information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing verbiage from the Classification Specification, Selection Requirements, and/or Desirable Qualifications serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Applications may be rejected at any stage of the