Project Management Specialist

Job Description

Job Purpose:

The Project Management Specialist works on large project initiatives related to client-facing products and processes. As directed by the Bank’s Senior Project Manager, responsible for the research, coordination, and management of assigned projects. Development and delivery of solutions are not always well defined and require collaboration with key stakeholders to determine outcomes that will meet or exceed business requirements. Projects assigned are generally highly complex, have significant impact to the Bank's revenue, and are multi-disciplinary projects.

Duties & Responsibilities:

Product Management

Participates in product portfolio reviews and reporting to Product Committee.

Participates in the management of multiple vendor relationships.

Assists with competitive peer reviews to enable effective development and pricing of new and updated products.

Project Management

Assists in managing multiple large inter-Bank projects by documenting project plan status, roadblocks, and key decisions.

Makes recommendations to help identify methods, procedures and technologies that enhance project processes.

Assists in the initiation and implementation of project rollouts through development of business cases and plans, conducting stakeholder interviews, developing the project plan, and launching the project.

Assists with project plans and schedules.

Plans and conducts analysis of complex business problems to determine whether projects met original objectives.

Monitors and reports trends following completion of a project.

Makes recommendations for improvements to varied projects, tasks, and objectives.

Assists in reviewing long-range business plan proposals based on current and anticipated business needs.

Technical Writer/Trainer

Documents comprehensive specifications that meet project requirements.

Leads quality assurance and control efforts to ensure team deliverables meet expectations.

Identifies policy/procedure creation or revision needs resulting from projects, collaborate with stakeholders to create content, and manage updates to publishing software system.

Assists with training initiatives relative to project rollouts, including the creation and distribution of materials to support learning and adoption

General:

Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.

Completes administrative tasks correctly and on time; supports the Bank’s goals and values; benefits the Bank through outside activities.

Comply with all applicable OSHA safety standards, including:

Read the workplace safety and health poster at the jobsite.

Report hazardous conditions to your supervisor and/or HR

Report any job-related injury or illness to your supervisor and/or HR, and seek treatment promptly.

Compliance

Complies with all bank policies and procedures and all applicable government regulations including, but not limited to, UDAAP, CAN-SPAM, GLBA regulations, staying current and knowledgeable of all policies, procedures and regulations related to the job functions and completing all assigned training on time, requesting additional training as needed to be proficient in all job responsibilities; cooperating with internal and external auditors and bank examiners by providing full cooperation and timely delivery of requested documentation and information; and reporting concerns about compliance to the Compliance Officer to enable prompt remediation.

Complies with Bank policies and procedures relating to the Bank Secrecy Act (BSA), and Anti Money Laundering (AML) and Office of Foreign Asset Control (OFAC) guidance. Report suspicious activity to the BSA Department through a Suspicious Incident Report (SIR).

Adheres to privacy and information security policies, and ensure all sensitive internal and external customer information is properly secured and safeguarded. Use secure methods delivering client and/or confidential data by email.

Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.

Qualifications:

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

Requires a four-year college degree or any combination of skills and experience that provides the requisite knowledge to success in the role.

Requires 3+ years of demonstrated knowledge and direct work experience in projects that cross company business lines, with experience in specification writing.

Proven working experience in business analysis and project leadership and management skills, preferably within the banking industry. Knowledge of treasury management products a plus.

Experience in process improvement in a highly-regulated industry, with Six Sigma preferred.

Knowledge of Project management reporting and portfolio tools.

A collaborative mindset and strong problem-solving abilities.

Requires complete knowledge of customer strategies, practices, and priority in order to make decisions.

Requires the ability to describe complex business problems and their solutions to senior management.

Excellent verbal and written skills, with ability to communicate complex issues and ideas with absolute precision and clarity.

Ability to communicate effectively within all levels of the organization and externally with vendors.

Advanced computer and keyboarding skills to meet production needs of the position, including demonstrated experience in Visio and Excel.

Willingness to adapt to changing business needs, and deadlines.

Work effectively under pressure to meet challenging targets/goals.

Exhibit a professional, business-like appearance and demeanor; highly confidential and discreet.

High level organizational, multi-tasking and time management skills; efficient, accurate and detail oriented.

Working Conditions & Physical Requirements:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The employee will be situated in an office type setting in which they are free to move about at will. It may include some minor annoyances such as noise, odors, drafts, etc.

The employee in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 20 pounds), driving, carrying, sitting, pulling, walking, standing, squatting, kneeling and reaching.

The employee for this position may operate any or all of the following: telephone, cell phone, copy and fax machines, adding machine (calculator), scanner and image systems, personal computer and related printers, or other equipment as directed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Full-time