Human Services Developer

Schedule: Full-time

The role involves researching, analyzing, revising and implementing child protection policies, procedures, and programming.

Core Job Duties

Research and Analysis

Compiles and analyzes the following to inform child protection policy and programming:

Federal regulations, Ohio Revised Code, pending legislation and data collection.

Ohio Administrative Code rules for impacts and cross-over on CPS policies and programming.

Stakeholder feedback – gathers input from various stakeholders (i.e., public and private child serving agencies, associations, those with lived experience of child protection, community service providers, child advocacy groups, etc.).

Policy and Programming Development, Revision, and Guidance

Based upon federal acts, task force recommendation, administrative decisions, analysis of legislation, or the combination thereof to establish Ohio’s minimum standard of practice.

Develops Ohio Administrative Code rules (e.g., administrative, screening/intake, assessment/investigation, case planning, and review requirements for PCSAs).

Follows rule drafting and filing guidelines and procedure per the Ohio Legislative Service Commission.

Provides expertise, technical assistance, and training to ensure consistent practice application and implementation of OAC.

Develops policy and practice guidance documents and additional resources to further support practice and rule compliance.

Develops assessment and planning tools used in child protection (Comprehensive Assessment and Planning Model (CAPM) tool set).

Communicates with various agencies and stakeholders (e.g., PCSAs, Title IV-E Juvenile Courts, private child serving agencies, community providers, and other governmental agencies) to address child protection policy, programming, and application.

Responds to inquiries from citizens, stakeholder groups, PCSAs, federal and state partners/agencies.

Provides presentations and trainings in various child protection subjects (i.e., Comprehensive Addiction and Recovery Act (CARA), CAPM, screening guidelines, OAC rules, service planning and reviews, etc.).

Evaluates service delivery and provides recommendations for increasing program effectiveness.

Communicates through various platforms to promote programs and services that support child protection policy and programming.

Collaborates with various sections within the office (e.g., automated systems, kinship/adoption section, title IV-E section, etc.).

Facilitates and/or participates in staff meetings, trainings, and conferences.

Operates personal computer and applicable software applications.

Preferred Skills/Characteristics Knowledge of:

Child protective services policies and programs.

Child protective services governmental laws, rules, regulations, and procedures.

Resources applicable to child protective services.

Child protective services barriers, issues, concerns

Skills in:

Active Listening.

Human relations.

Oral and written communication.

Conflict Resolution.

Operation of personal computer and applicable software applications

Ability to:

Understand technical policies and procedures.

Define problems, collect data, establish facts and draw valid conclusions.

Deal with large number of variables and determine specific course of action.

Use statistical analysis.

Handle sensitive inquiries and information.

Establish good rapport with both internal and external partners.

Pay Information:

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

Pay Range

1199/13

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$34.96

$36.65

$38.49

$40.32

$42.29

$44.39

$46.55

$48.90

Annual

$72,717

$76,232

$80,059

$83,866

$87,963

$92,331

$96,824

$101,712

Background Check Information:

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Status of Posted Positions:

You can check the status of your application online be signing into your profile and clicking the “My Jobpage” tab to view completed submissions and submission details. If you have questions other than your applications status, please direct them to .

Completion of undergraduate core program in social or behavioral science, health services public administration, public policy management or comparable field; 36 mos. exp. in researching, developing or implementing policies related to social services, health services, public policy or comparable field; 12 mos. trg. or 12 mos. exp. in research methodology, measurement & testing, analysis of variance & survey sampling; 6 mos. trg. or 6 mos. exp. in use of computer hardware & software used for spreadsheets, statistical analysis, graphics presentation & word processing.

-Or completion of graduate course coursework in social or behavioral science, health services public administration, public policy management or comparable field; 24 mos. exp. in researching, developing or implementing policies related to social services, health services, public policy or comparable field; 6 mos. trg. or 6 mos. exp. in use of computer hardware & software used for spreadsheets, statistical analysis, graphics presentation & word processing.

-Or 24 mos. exp. as Human Services Specialist 2, 69452, with experience commensurate with duties to be assigned per posting of job opportunity (e.g., if assignment is in area of policy development for aid to dependent children, education, training &/or experience must have been in area of aid to dependent children).

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Human Services