Scrum Master

**Job#: 3017992**

**Job Description:**

Job Title: Scrum Master

Job Location: Columbus, OH (Hybrid)

Pay Range: $50/hr-$60/hr

Contract Length: 6 Months (Contract-to-Hire)

**Role Summary**

The Scrum Master supports one or more cross-functional product teams in delivering high-quality digital workplace solutions across collaboration platforms, endpoint and identity services, and productivity technologies. This role is responsible for coaching teams on agile principles, fostering a culture of continuous improvement, removing delivery obstacles, and ensuring consistent, incremental progress toward defined business outcomes such as user experience, adoption, reliability, and operational supportability.

**Minimum Qualifications**

- 3--5+ years of experience as a Scrum Master or Agile Delivery Lead supporting platform or product teams.

- Proven ability to facilitate Scrum ceremonies and apply lean or Kanban practices to optimize flow.

- Proficiency with tools such as Azure DevOps or Jira for backlog management, boards, dashboards, and reporting.

- Strong servant-leadership mindset with excellent facilitation, conflict resolution, and coaching capabilities.

- Ability to manage and coordinate dependencies across areas such as security, networking, identity, endpoint management, and collaboration services.

- Exceptional written and verbal communication skills, with strong stakeholder-management abilities.

**Preferred Qualifications**

- Professional certifications such as PSM I/II, CSM, SASM, or Kanban (KMP); experience with scaled agile frameworks is beneficial.

- Practical familiarity with modern digital workplace ecosystems, including collaboration tools, content platforms, and endpoint management solutions.

- Exposure to ITSM/ITIL processes (incident, problem, change) and concepts related to service reliability or SRE practices.

- Experience working in complex, regulated, or large-scale enterprise environments.

- Comfort working with value and metric frameworks such as OKRs, DORA/Accelerate metrics, digital experience (DEX/EX) measures, and satisfaction indicators like CSAT or NPS.

*Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click*