Credit Controller

The Position

Department: Finance

Reporting to: Financial Controller

Location: Guernsey

Job Type: Part-time (25 hours per week)

Contract Type: Permanent

Profile of Role

The individual will report on a day-to-day basis to the Financial Controller and will primarily be responsible for assisting with reconciliation of trade accounts, managing risk and undertaking customer due diligence compliance in respect of new and existing trade accounts. Along with ensuring accounts receivable balances are regularly reviewed to maintain aged accounts receivables at an acceptable level.

The Individual

The ideal candidate for this Credit Controller role is a proactive and personable professional who excels in building strong relationships with both internal and external stakeholders. They will demonstrate excellent communication skills, a keen eye for detail and a problem solving mindset. A natural self-starter, they will continuously seek opportunities to enhance

processes and drive efficiencies in their work.

The Responsibilities

Key Tasks & Responsibilities

Credit Management & Trade Customer Accounts:

Conducting credit, compliance and due diligence checks to approve or decline trade account customer applications

Creating, maintaining and monitoring of customer accounts to ensure accuracy and risk mitigation

Performing periodic credit checks and approving or declining credit limit changes and ‘Sales Over Credit Limit’ workflows

Providing support to the Sales & Marketing team to meet Business Partner Screening requirements for new trade account customers

Accounts Receivable & Collections:

Proactively chasing aged accounts receivables and issuing monthly payment reminders and year end statements

Providing copy invoices and resolve invoice-related queries as required

Monitoring shared inboxes (creditcontroller@, B2Binvoices@ and PBLconfirmations@) and responding to customer and internal queries

Financial Maintenance & Transaction Processing:

Posting and allocation of daily customer cash receipts

Processing payment remittances and vendor invoice deductions

Inputting sales invoices into the Amazon Vendor online portal and coordinating return order processing with Customer Care and Logistics

Processing BACS customer refunds as required

Month-End & Reporting (including but not limited to):

Calculating and posting bad debt provisions and write-offs

Drafting and issuing manual monthly sales invoices

Other Ad Hoc Tasks

Assisting the Customer Care team with resolution of sales order queries

Assisting the Call Centre team with direct (“D2C”) customer finance enquiries

Processing and printing D2C customer refund cheques on a bi-weekly basis

Ensuring up-to-date documented procedures are maintained for all key tasks performed

Undertaking ad hoc finance-related tasks as requested by line manager or Head of Finance

Personal Specification

Numerically minded

Strong attention to detail

Excellent working knowledge of Excel

Aptitude to work autonomously, assume responsibility and take initiative

Good communication and organisation skills

Ability to work well within a team

Ability to work to deadlines

Desirable Criteria

Experience of working within a finance department

Previous experience in credit control

Knowledge of Dynamics NAV or similar accounting software

Benefits

Competitive Salary + Excellent Company Benefits