Service Developer - Integration Engineer

Job Description

Benefits:

401(k) matching

Competitive salary

Dental insurance

Paid time off

Vision insurance

Emergent Technologies Inc. is seeking a talented and motivated ServiceNow Developer / Integration Engineer to join our growing technology team in support of a mission-critical Government customer. In this role, you will play a key part in designing, implementing, and maintaining integrations between ServiceNow ITSM/ITOM and enterprise network monitoring platforms. Your work will help drive automation, enhance network visibility, and elevate IT service delivery across the organization.

This is an exciting opportunity for a hands-on technologist who enjoys solving complex integration challenges and collaborating with cross-functional teams to deliver impactful solutions.

POS-127

Key Responsibilities

Design, build, and configure integrations between ServiceNow and external systems using APIs, connectors, and custom scripting

Develop and automate workflows for incident management, change management, and network provisioning

Troubleshoot integration issues and provide ongoing operational support

Monitor integration performance and optimize reliability, scalability, and efficiency

Collaborate closely with ServiceNow administrators, network engineers, and stakeholders to align technical solutions with mission objectives

Provide training, documentation, and knowledge transfer to ensure long-term team success

Required Education, Experience & Skills

We are seeking experienced ServiceNow Developers / Integration Specialists with a passion for enterprise technology and automation. A Bachelors or Masters degree in Computer Science (or a related field) is preferred, along with 11+ years of relevant experience, including:

Hands-on experience with ServiceNow, including ITSM, ITOM, and CMDB

Strong experience integrating network management and monitoring applications via APIs and orchestration tools

Proficiency in scripting languages such as JavaScript, Python, and PowerShell

Experience working with REST/SOAP APIs, JSON, and XML

Solid understanding of networking fundamentals, including routing, VPNs, firewalls, and QoS

Excellent analytical, problem-solving, and communication skills

Preferred Education, Experience & Skills

ServiceNow Certified System Administrator or Implementation Specialist certification

Experience with SD-WAN technologies

Familiarity with CI/CD pipelines and DevOps practices

Background supporting large-scale enterprise IT environments with complex system integrations

Full-time