Job Description
POSITION SUMMARY
Oversee and coordinate the day-to-day activities of a multi-faceted medical practice to ensure a smoothly functioning office.
ESSENTIAL FUNCTIONS
· Oversee and perform a variety of clerical activities associated with patient registration, providing information to patients in a clinic registration area, scheduling appointments, obtaining required pre-certification and authorizations, and patient medical records
· Oversee workload and activities associated with assisting physicians with examination and care of clinic patients and maintaining office and surgery schedules for Physicians and Physician Assistants
· Plan, develop, and manage activities, workload, and special projects for the front office, appointment scheduling, pre-certification, clinical support
· Plan, develop, and manage the archives and security of patient records according to policies and procedures
· Oversee the planning and scheduling of work for Clinic staff, ensuring proper distribution of assignments
· Provide coverage for staff members, as needed
· Ensure adequate stock of instruments and supplies
· Communicate with staff to determine needs, goals, and necessary changes in systems or policies
· Recommend various personnel actions including, but not limited to hiring, performance appraisals, promotions, transfers, and vacation schedules
· Monitor hours worked by staff and approve leave requests
· Plan, develop and manage the educational programs and in-service training for all staff in assigned locations
· Conduct quarterly meetings
· Act as liaison with surgical facilities
· Responsible for advertising budget
· Perform other responsibilities associated with this position as deemed appropriate.
GENERAL COMPENTENCIES DESIRED
· Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
· Strong leadership and team-building skills
· Knowledge of malpractice and legal issues relating to patient care
· Ability to plan, develop, and implement strategies and programs
· Ability to plan, organize, and coordinate special events
· Good PC skills especially with the various Microsoft Applications
· Strong oral and written communication skills
· Ability to multi-task, working simultaneously on multiple projects
· Exceptional customer service skills
· Knowledge of insurance plans and medical terminology
· Strong skills in team building and conflict resolution
PHYSICAL DEMANDS
Requires prolonged sitting, some bending, stooping, and stretching. Required eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone. Calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires the ability to work under stressful conditions and/or irregular hours to meet deadlines.
CREDENTIALS DESIRED
One to two years of relevant experience in a medical office working with physicians in a supervisory role required. Valid Florida license as a radiology technologist and registration with the American Registry of Radiology Technology (ARRT) or Licensed Practical Nurse with valid Florida license or Certified Medical Assistant required.
Hours: Monday- Friday 8am-5pm
Orthopaedic Solutions Management is a Drug Free Workplace
We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.
Full-time