Digital Banking & Payments Administrator

PURPOSE OF THE JOB The Digital Banking & Payments Administrator plays a pivotal role in supporting the operational and compliance needs of our Digital Banking & Payments team. This position ensures accurate reporting, secure system access, and efficient administrative workflows across multiple banking platforms. MAIN DUTIES OF THE JOB Reporting & Metrics *

Compile and present department productivity and product usage statistics. * Perform quarterly reporting for card networks and review invoices for billing accuracy. Risk Management & Compliance *

Ensure adherence to banking regulations, internal controls, and compliance standards (Reg E, Reg Z, PCI DSS, FFIEC, etc.). * Support risk assessments, audits, and gap analyses; maintain audit readiness and support regulatory examinations. Process Improvement & Optimization *

Identify opportunities for process automation, workflow optimization, and system enhancements. * Develop and revise department procedures and intranet resources to reflect best practices and regulatory changes. Incident Management & Response *

Assist with the development and testing of the Business Continuity and Disaster Recovery Plan. * Provide support for critical functions during actual disaster recovery efforts to ensure continuity of critical digital banking functions. Access & Permissions *

Administer user access and permissions for banking applications. Additional Responsibilities *

Address support and research requests via phone, email, and service request systems. * Assist with the completion of initiatives and projects that support the Digital Banking strategic vision, including bank integration projects. * Perform additional tasks as needed. WHAT WILL YOU NEED TO SUCCEED * Bachelor's degree in finance, Business Administration, or a related field, preferred * Minimum of 1-2 years in banking or digital banking and payments operations. * Basic knowledge of banking regulations. * Strong analytical, communication, and problem-solving skills. * Ability to work independently and manage multiple priorities in a fast-paced environment. * Ability to use good judgement and be discrete with confidential information. HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT