Computer Systems Analyst, St. Cloud Public Library

Salary : $64,292.80 - $71,676.80 Annually

Location : St. Cloud, MN

Job Type: Full-time

Job Number: 2026-0003

Department: Information Technology

Opening Date: 01/12/2026

Closing Date: 1/26/2026 11:59 PM Central

Bargaining Unit: None

Total Weekly Hours: 40

Weekly Schedule: 8a-4:30p, occasional weekly evening coverage, occasional Saturday coverage.

Job Description

The Computer Systems Analyst evaluates, implements and develops technology solutions to enhance technology services for patrons and staff.

Job Qualifications

The following are the regular duties for this position. These duties are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned based on the needs of GRRL.

Analyzes and resolves complex software, hardware, and network problems to optimize staff workflow or restore services.

Recommends and implements region wide policies and configurations for critical systems.

Directs the workflow of Computer Support Technicians and mentors new IT staff.

Coordinates communication and implementation of vendor software and services to ensure optimal ongoing operations.

Trains staff in the use of computer equipment, software and web properties.

Maintains and monitors the health of core system architecture including virtual servers, operating systems, databases and security.

Monitors and runs backup procedures and inventory control.

Analyzes and develops reports to help identify patterns to influence business direction.

Maintains telecommunications, networking, and interfaces across the region and to external vendor systems.

Accesses, uses and maintains confidential labor relations information and maintains the confidentiality of that information.

Communicates with technology vendors.

Develops and maintains documentation on procedures related to support, administration, and maintenance of technology systems.

Recommends, tests, configures and maintains computer programs and systems including coordinating installations.

Travels to libraries throughout the region to provide technology assistance.

Identifies, resolves and mitigates security information systems. Adheres to data practices policies.

Assists with triage of incoming issues and provides guidance for resolution.

Supplemental Information

Education and Experience:

Bachelor's degree in computer science or related field, or equivalent

Four years computer systems experience

Required Knowledge, Skills and Abilities:

Technical Knowledge

Demonstrated proficiency with SQL or other query languages

Experience with installing, configuring and maintaining virtual infrastructures, including virtual hosts and virtual desktops

Experience with information system security

Ability to identify and resolve complex hardware and software problemsCommunication, Interpersonal, and Customer Service

Excellent written and oral communication skills

Strong organizational skills with attention to detailProgram and Project Development

Ability to manage multiple priorities and effectively meet deadlines

Ability to identify and resolve problemsDiversity, Equity and Inclusion

Commitment to promoting and sustaining a positive, equitable, diverse and inclusive workplace culture

Ability and experience in collaborating with and managing working relationships across a diverse range of individuals and groupOther Abilities

Ability to travel to other locations

Ability to work with frequent interruptions

Additional Information

OUR COMMITMENT TO DIVERSITY AND INCLUSION

GRRL is committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment.

We seek to foster an environment of inclusion where all employees are treated respectfully and are valued for their strengths. Our work is guided by our values of providing exceptional customer service, being forward thinking and having a community focus that serves patrons from all socioeconomic, educational, literacy, and cultural backgrounds.

GRRL is an Equal Opportunity Employer in compliance with the Americans with Disabilities Act. GRRL will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with GRRL.

Benefits of working at the Library:

Working at a public library is meaningful and directly impacts the lives of people in our community.

The library is a trusted place for information at a time when this is hard to find.

We actively promote lifelong learning and provide numerous training and development opportunities to develop your skills and interests.

You will enjoy 11 paid holidays, 2 personal days, and generous Paid Time Off.

If you work 30 hours or more the library pays your premium for Single Medical Coverage.

Eligible staff participate in the Public Employees Retirement Association (PERA) defined benefit plan for retirement.

We have an engaged and passionate workforce with the opportunity to be part of various teams and work groups.

01

I understand that any information about myself that I provide during the application process will be used to identify me as an applicant and to assess my qualifications for employment. I am not legally required to provide any of the information on the application. However, I understand my application may not be considered if it is incomplete.

(Please refer to the Applicant Data Practices Advisory under the Menu in the upper left corner for guidance regarding how your application information will be used, the consequences of providing or not providing your information, and more.)

I also understand that answers to the supplemental questions will be used to evaluate which applications will be given further consideration in the process. Answers that are incomplete, vague, or not supported by the application may result in an application not being given further consideration.

Yes

No

02

Do you have a valid driver's license and safe driving record?

Yes

No

03

Are you willing and able to drive to branch libraries using a library vehicle?

Yes

No

04

Do you have a Bachelor's degree in computer science or related field, or equivalent?

Yes

No

05

Which statement best describes your level of education?

High School

Some College

Certificate Program

2 yr Associate's Degree

4 yr Bachelor's Degree

Education beyond a Bachelor's Degree

No similar education

06

Which statement best describes your experience with computer systems?

I do not have this experience

1-2 years

2-3 years

4-5 years

5 years or more

07

Describe your experience with computer systems, including the name of the organization, duration of employment and actual duties performed. If no experience, enter "none".

08

Please specify areas in which you have training or experience (select all that apply): CST

Troubleshooting and resolving complex software, hardware, and network problems

Developing, recommending, and implementing organization-wide policies, system configurations, and automation sometimes using text-based scripts and declarative files

Directing workflow of support technicians and mentoring new IT staff

Coordinating communication and implementation of vendor software and services to ensure optimal ongoing operations

Training all staff in the use of computer equipment, software, and web properties

Maintaining and monitoring the health of core system architecture (including virtual servers, operating systems, databases, and security)

Managing backup procedures, disaster recovery, and inventory control

Analyzing data and developing reports to identify patterns and influence business direction

Maintaining telecommunications, networking, and interfaces across the region and to external vendor systems

Developing and maintaining documentation on procedures related to support, administration, and maintenance of technology systems

Recommending, testing, configuring, and maintaining computer programs and systems (including coordinating implementation)

Identifying, resolving, and mitigating information systems security issues while adhering to data practices policies

09

Describe how and where you used the skills selected above. Please be specific, include details for each item selected.

10

If you are a veteran, do you wish to claim veteran's preference for this recruitment process?

Please refer to Claiming Veteran's Preference under the Menu in the upper left corner for guidance.

Note: to receive veteran's preference, you must:

(1) Respond "Yes" to this question.

(2) Meet the requirements specified in Minnesota Statutes

(3) Provide documentation before the posting close date and time to verify your eligibility for veteran's preference

Yes

No

Required Question