Hiring: Customer Service Support Representative - Bill s Electric Inc.

Company Overview;

At Bill’s Electric Inc, we provide top-tier electrical services to homes and businesses. We're expanding our team and looking for a passionate Customer Service Support Representative who thrives in a fast-paced environment and loves helping people. If you're ready to be part of a friendly, supportive team where your hard work is valued, we want to hear from you!

What You’ll Do:

Provide Outstanding Customer Support: Answer calls, emails, and messages, providing customers with accurate information about our electrical services.

Schedule Appointments: Coordinate with customers and technicians to schedule jobs, making sure everything runs smoothly.

Problem-Solve with a Smile: Handle customer inquiries, concerns, and complaints with empathy, aiming to resolve issues quickly and efficiently.

Record Keeping: Accurately log customer interactions, service requests, and feedback to maintain smooth operations.

Work in a Collaborative Team Environment: Assist in improving customer service processes and ensure customers have an excellent experience from start to finish.

What We’re Looking For:

Strong Communication Skills: Excellent verbal and written communication skills are a must.

Customer-Focused Attitude: A passion for helping people and delivering exceptional service.

Tech-Savvy: Comfortable using computers, basic software, and CRM tools (training provided).

Multitasking Ability: Ability to handle multiple tasks at once and remain organized.

Previous Experience: Previous customer service experience is a plus, but we’re happy to train the right candidate!

Team Player: Positive attitude and the ability to work well in a team.

Why Work for Bill’s Electric Inc?

Competitive Pay: We offer a competitive salary based on experience.

Flexible Hours: Full-time or part-time options, plus opportunities for remote work (if applicable).

Benefits Package: Health, dental, and vision insurance; paid time off; and retirement savings.

Growth Opportunities: Bill’s Electric Inc is growing, and so can you. We provide training and advancement opportunities.

Supportive Work Environment: A team that values your input and offers continuous support.

Job Stability: Be part of a reliable company in a booming industry.