Online Chat Representative

Bill’s Electric Inc is seeking a reliable and customer-focused Customer Service Support Representative to join our growing team. This role is ideal for someone who enjoys helping customers, handling inquiries, and supporting daily operations in a fast-paced environment.

Responsibilities:

Answer customer calls, emails, and messages professionally

Schedule service appointments and update customer records

Address customer questions, concerns, and service requests

Coordinate with technicians and office staff

Maintain accurate records and follow up as needed

Skills & Qualifications:

Strong communication and interpersonal skills

Excellent organization and attention to detail

Ability to multitask and work independently

Customer service experience preferred (not required)

Basic computer skills (CRM or scheduling software is a plus)

Benefits:

Competitive pay

Paid training

Flexible schedule

Opportunities for growth

Supportive team environment