CITIRIX ENGINEER (TS/SCI CLEARANCE )

NorthHill Technology Resources has a need for a Citrix Engineer to support a Federal Program at Elgin Air Force Base in Florida. This is a direct-hire opportunity with our client, a fast-growing Federal Integrator. Outstanding compensation and benefits package. Due to the nature of the work, an active Top Secret Clearance is required.

Role Overview

We are seeking an experienced and proactive System Administrator to design, deploy, and maintain our Citrix Virtual Apps, Desktops, and RemoteApp infrastructure. You will be responsible for ensuring reliable performance, availability, and a seamless user experience. You will also provide Tier-3 level support, collaborate with engineering teams, and participate in future modernization and scalability efforts.

Key Responsibilities

Architect, configure, deploy, and manage Citrix environments, including Citrix Virtual Apps and Desktops, StoreFront, Delivery Controllers, Citrix ADC (NetScaler), Citrix Director, and RemoteApp solutions.

Monitor system health, perform daily health checks, capacity planning, and proactively identify/root-cause Anomalies in storage, network latency, and infrastructure.

Provide Tier-3 incident management—rapidly troubleshooting, resolving, or escalating issues, and distinguishing user problems from systemic outages.

Execute system upgrades, architectural changes, patching, backup and restore procedures, and ensure environments remain secure and up-to-date.

Automate routine deployment and administration tasks using scripting tools such as PowerShell.

Document system configurations, operational procedures, troubleshooting guides, and contribute to a knowledge base for future reference.

Mentor support staff and contribute to service improvement.

Required & Preferred Qualifications

3+ years of hands-on Citrix Virtual Apps and Desktops administration.

Active TS/SCI clearance (with ability to obtain CI polygraph)

Strong working knowledge of Windows Server environments, Active Directory, Group Policy, and core infrastructure services.

Strong troubleshooting skills for complex Citrix deployments.

Strong analytical, communication, and documentation skills.

Preferred:

Citrix certifications: CCA (Citrix Certified Associate), CCP, or CCE.

Experience with Citrix ADC, Provisioning Services (PVS), App Layering.

Familiarity with virtualization platforms such as Hyper-V, VMware, or hybrid deployment models.

Familiarity with security hardening in enterprise, DoD or healthcare environments.

Technical Stack

Citrix Components: Virtual Apps & Desktops, StoreFront, Delivery Controllers, ADC/NetScaler, Director, PVS, App Layering.

Infrastructure: Windows Server, AD/Group Policy, Virtualization (VMware, Hyper-V)

Scripting/Automation: PowerShell

Monitoring: Citrix Director, SolarWinds, custom dashboards

Networking: TCP/IP, DNS, DHCP, VPN, latency analysis tools

Soft Skills

Strong communicator capable of explaining complex technical issues to diverse audiences

Analytical thinker, detail-oriented, and adept at root cause analysis

Self-starter with a proactive mindset and continuous learning approach

Team player with mentoring capability and customer service orientation