Network Engineer

Position Overview

We are seeking a Network Engineer to support the design, implementation, and maintenance of our broadband, voice, and IT infrastructure. This role focuses on hands-on technical responsibilities across fiber, wireless, and IP networks to ensure reliable, scalable, and secure connectivity for both internal operations and customer services. The ideal candidate will have a strong background in network engineering and telecommunications but will not be responsible for supervising staff.

Key Responsibilities

Network Engineering & Infrastructure Support

· Design, configure, and maintain core, edge, and access networks including FTTH, PON, wireless broadband, and DWDM systems.

· Perform hands-on implementation and troubleshooting of routers, switches, firewalls, and transport gear.

· Manage routing and switching protocols (BGP, OSPF, MPLS, VLANs), IP addressing, and related services (DNS, DHCP).

· Support VoIP systems, voice switching infrastructure, and SIP-based technologies.

· Monitor network performance and perform diagnostics to ensure optimal uptime and customer service.

IT & Systems Support

· Assist with server management, virtualization (VMware), and cloud service integration.

· Maintain IT systems for internal users, including hardware, software, and cybersecurity tools.

· Help develop and test disaster recovery and backup solutions.

· Ensure network and system configurations align with security and compliance standards.

Collaboration and Escalation Support

· Partner with field and customer service teams for service delivery, troubleshooting, and provisioning.

· Provide Tier 2/3 technical support and escalation assistance.

· Coordinate with vendors and service providers as needed for support or procurement.

Qualifications and Experience

Education & Experience

· Bachelor’s degree in Information Technology, Network Engineering, or a related field preferred.

· 3–7 years of experience in network engineering, preferably in telecom or broadband environments.

Technical Skills

· Proficient in IP networking, routing/switching protocols, VLANs, and transport technologies.

· Experience with wireless broadband, fiber networks, and DWDM is highly desirable.

· Familiar with VoIP platforms and voice switching hardware/software.

· Working knowledge of IT systems, including virtual environments, Windows/Linux servers, and cybersecurity tools.

Soft Skills

· Strong analytical and troubleshooting skills.

· Excellent communication and documentation abilities.

· Self-motivated and detail-oriented with the ability to work independently or as part of a team.

· Able to prioritize and manage multiple tasks in a dynamic environment.

Qualifications

High school diploma or equivalent required; technical certifications preferred.

Valid driver’s license and reliable transportation.

What We Offer

Medical and prescription drug insurance

Dental and vision coverage

Retirement Savings Plan (401k) with 4% employer contribution

Life insurance

Paid holidays, vacation, and PTO

Application Instructions

Please send your resume to with the subject line: Fiber Optic Installation Technician Application.

No walk-ins or phone calls, please.

NLBC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran status, age, or disability.