System Analyst
Description:
Position Summary
The WMS Analyst plays a critical role in driving warehouse execution by supporting systems processes, operational performance, and workforce enablement. This role serves as the functional bridge between warehouse operations and enterprise systems, with deep hands-on expertise in Oracle WMS and integration with the Baan ERP system. Acting as both a systems subject matter expert and operational leader, the WMS Analyst oversees multiple workstreams in real time, prioritizes workloads based on staffing and capacity, and ensures system-driven workflows execute efficiently on the production floor. The role partners closely with Operations Managers and Systems Supervisors to communicate shifts in priorities, resolve issues, and maintain continuity of operations. This is a highly visible, floor-facing role that blends systems, training, and operational accountability.
Work Location:
Onsite - 4465 Industrial Center Dr, Obetz, OH 43207
Work Schedule:
Monday–Friday, 7:00 AM – 3:30 PM
Monday–Thursday, 12:00 PM – 10:30 PM
Key Responsibilities
Serve as the functional expert for Warehouse Management Systems, with primary focus on Oracle WMS and working knowledge of Baan ERP
Monitor, manage, and release picking, shipping, replenishment, and forklift work through system control boards
Transfer and coordinate work activities between Oracle and Baan as required to maintain operational flow
Oversee multiple operational task queues, reprioritizing workloads based on staffing levels, capacity, and business needs
Partner with Operations Managers and Systems Supervisors to communicate real-time changes in workload, priorities, and execution plans
Research, analyze, and resolve system and process issues related to:
Replenishment and allocations
Inventory control and bin status
Product master setup
Picking exceptions and discrepancies
Process material shipment requests with speed, accuracy, and attention to detail
Develop, document, and maintain standard operating procedures (SOPs) to ensure consistency and system compliance
Create and deliver system training for associates and department leadership; support onboarding and ongoing education
Ensure documented procedures are actively followed and reinforced on the floor
Communicate workflow changes clearly and consistently via radio, phone, email, and in-person
Maintain strong two-way communication across teams and leadership levels
Promote safety, housekeeping standards, and overall team performance
Support production and warehouse operations directly during non-peak periods, including performing manual labor as needed
Collaborate with peer supervisors and cross-functional partners to drive operational alignment
Perform other duties and special projects as assigned by warehouse leadership
Qualifications & Experience
High school diploma or equivalent preferred
Minimum 2+ years of experience in warehouse operations, logistics, or distribution environments
Strong hands-on experience with Warehouse Management Systems (Oracle strongly preferred; SAP and/or Baan a plus)
Proven ability to manage multiple priorities and task queues in a fast-paced, high-volume environment
Experience delivering system training and creating process documentation
Strong problem-solving skills with the ability to troubleshoot inventory, picking, and system issues
Proficiency in Microsoft Office (Excel, Word, Outlook)
Excellent verbal and written communication skills; comfortable interacting with frontline teams and leadership
Highly organized, detail-oriented, and deadline driven
Willingness and ability to work on the production floor and perform manual labor as required
Reliable, self-motivated, and able to work independently with minimal supervision
Why This Role Matters
This role is a linchpin between systems and execution. Success here directly impacts throughput, inventory accuracy, team effectiveness, and customer fulfillment. The right candidate will thrive in ambiguity, move fast without breaking process, and bring both operational credibility and systems fluency to the floor.