EUC Desktop Support Engineer

Must Have Technical/Functional Skills: * The associate will be responsible for providing end-user computing (EUC) desktop support and Microsoft Intune endpoint management for the customer's warehouse operations.

The role requires working onsite Monday to Friday during business hours and includes hands-on support for end-user devices and local infrastructure components * EUC Desktop Support, Microsoft Intune, Windows Autopilot, Azure AD, Device Enrollment & Troubleshooting, Onsite Hardware Health Check (Switches/Firewalls/Storage), and Vendor Coordination for Peripheral Devices.

Roles & Responsibilities: * Provide end-user desktop support including installation, configuration, and troubleshooting of Windows OS, applications, and hardware.

* Manage and troubleshoot device enrollment, compliance, and policy deployment through Microsoft Intune.

* Perform onsite health checks on rack-mounted devices such as switches, firewalls, and storage systems.

* Configure and support printers, scanners, and coordinate with vendors for maintenance or repairs.

* Support endpoint security, BitLocker, and connectivity issues (VPN, Wi-Fi, Outlook, Teams, etc.). * Collaborate with the Service Desk and Infrastructure teams to resolve incidents within defined SLAs.

Base Salary Range: $60,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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