Sales Coordinator

Sales Coordinator

Experience

• 1-2 Years

Key Responsibilities

• Make outbound calls to potential customers using provided data

• Receive and handle inbound customer calls professionally

• Explain company products/services clearly and confidently

• Identify customer needs and generate qualified leads

• Follow up with interested customers regularly

• Maintain accurate call records and customer details in CRM/Excel

• Achieve daily, weekly, and monthly calling and lead targets

• Handle customer queries, objections, and complaints politely

• Coordinate with the sales team for lead closure

• Ensure high levels of customer satisfaction

Required Skills & Qualifications

• Graduate in B.Com / BBA / MBA

• Minimum 2 years of experience in sales coordination or related role

• Good verbal communication skills

• Ability to persuade and negotiate

• Basic computer knowledge (MS Excel, CRM preferred)

• Comfortable with targets and performance metrics

• Positive attitude and willingness to learn