Host/Hostess

A Host, or Greeter, is responsible for welcoming customers to a food service environment and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls.

Host duties and responsibilities:

A Host's duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. Examples of Host duties and responsibilities include:

Greeting customers as they walk into the restaurant

Helping guests with reservations and guiding them to their table

Giving guests accurate wait time estimates and seating them in the waiting area

Providing customers with menus and answering any initial questions they may have

Optimizing seating at different tables to ensure even workload for wait staff

Answering phones and scheduling reservations with large parties Tips after each shift

Supplemental pay

Tips