Title: Desktop Support
Duration: 6 Months (Possibility of extension)
Location: Madison, WI (Onsite from Day 1)
Candidates MUST be a CURRENT WI resident. NO RELOCATION IS ALLOWED.
Top Required Skills & Years of Experience:
At least 10 years' experience in the following:
Knowledge of computer software, operating systems, hardware and networking is required
Experience with Microsoft Active Directory is required.
Hardware and software troubleshooting skills are required
Able to work in a team as well as independently
Experienced in providing professional and courteous customer service is required
Nice to Have Skills:
Excellent verbal and written communication skills is preferred
Three or more years relevant work experience with Windows 10/11 is preferred.
Two or more years relevant work experience with OSX is preferred.
Experience and knowledge of computer security is preferred.