Rigging Services Supervisor - Theatrical, Ballroom, Arena - Audio

Description

Rigging Services Supervisor

Company Overview

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary

The Rigging Supervisor oversees the safe installation and operation of rigging elements within a specific venue or across multiple venues. They assist the rigging manager with rigging advances and act as the onsite primary point of contact for clients during a rigging event. Their responsibilities include performing hands-on rigging and supervising internal and external rigging team members during events. Provide safety inspections for internal and sub-rental rigging equipment.

Essential Functions

Ensure all rigging services (indoor, outdoor, flown, and ground-supported) are executed safely, efficiently, and according to company standards

Act as the customer's primary point of contact onsite for rigging services

Conduct and/or supervise the rigging of overhead stage equipment including lighting, sound, automation, scenery, and props

Ensure all onsite rigging structures comply with Pinnacle Live standards for security and safety

Ensure the safe storage, service, and operation of onsite mobile elevated work platforms (scissor lifts, booms, etc)

Act as a rigging resource to onsite team members

Assist the Regional Rigging Services Manager and venue management with the scheduling of rigging labor

Assist the Regional Rigging Services Manager with the local hiring, onboarding, and training of Rigging Services Technicians

Perform final safety inspection of rigging structures prior to elements being raised to trim; notify Venue Director or Operations Manager of any safety concerns

Ensure any lost, stolen, or damaged equipment is immediately reported to the Venue Director and Rigging Manager

Ensure onsite rigging team(s) remain engaged with client(s) until all rigging has been raised to trim, all safety checks have been performed, and the client confirms the completion of rigging services

Provide regular feedback to venue management regarding the timing of rigging activity, utilization of rigging equipment, and allocation of rigging labor hours

Perform or coordinate the annual inspection and certification of rigging points, chain hoists, truss, rigging hardware, and audiovisual equipment flyware

Ensure rigging inventory is clean, organized, efficiently stored, and safely transported

Comply with all company policies and procedures

Other responsibilities as assigned Supervisory Responsibilities

Supervises a team of part-time Rigging Services Technicians in accordance with company policies and rigging standards. Responsibilities include training employees; planning, assigning, coaching, mentoring, directing work; addressing complaints and resolving problems.

Education & Experience

High School Graduate, Bachelors in related field preferred

Ability to interpret floor plans and three-dimension drawings

AutoCAD and/or Vectorworks proficiency

Understanding of rigging safety procedures

Familiarity with local union jurisdictions and rules

Minimum of five (5) years' technical overhead rigging experience

ETCP certification and/or Aerial Work Platform Certification preferred Required Skills & Knowledge

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

Strong technical rigging aptitude, including ability to calculate loads

Planning ability; able to build and communicate strategy and prioritize tasks

Adaptability; able to adapt effectively to change

Strong interpersonal, verbal, and written communication skills

Excellent organizational skills and attention to detail

Strong team player

Commitment to best-in-class customer service for internal and external stakeholders Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

Sit at a desk

Stand or walk for long periods, including up and down stairs

Consistently bend and stoop

Use hands to hold, handle, or feel

Reach with hands and arms

Talk, hear and communicate.

Lift up to 75 - 100 pounds Benefits

Generous time off with PTO, holidays and sick/personal days

401k with a contribution match

Insurances; health, vision, dental and more Pinnacle Live is an E-verify and Equal Employment Opportunity Employer

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.