Human Services Program Consultant

Schedule: Full-time

Office of Family Assistance

The Office of Family Assistance provides policy, operational, technical assistance and training support for safety net programs that assist low-income Ohioans. This includes: Cash assistance programs funded by the Temporary Assistance for Needy Families block grant, including Ohio Works First (OWF) and the Prevention Retention and Contingency programs; Food assistance programs including, the Supplemental Nutrition Assistance Program (SNAP), the Summer EBT Program, the Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP); Program Integrity; and Adult Protective Services. Learn more about the office by visiting the Office of Family Assistance webpage.

What You Will Do

Management Evaluation (ME) is a federally mandated program. Food and Nutrition Service (FNS) mandates Ohio provide a plan each year that requires a certain number of counties be reviewed, as well as a certain number of cases. Ensuring the ME Unit is fully staffed is essential to Ohio meeting all FNS mandated requirements.

The Supplemental Nutrition Assistance Program (SNAP), known as food stamps, helps low-income people buy nutritious food. SNAP cases are reviewed to make sure they are completed timely and accurately. In this job, the work of county caseworkers is reviewed to see if they are making the correct decision on SNAP cases.

Job Duties

Learn the review process during your probationary period

Travel to county offices to conduct reviews

Complete interviews with county staff

Document information using paper and electronic case records

Complete 8-10 county reviews a year

You need to be:

Experienced determining eligibility for SNAP

Knowledgeable to access and read case information in the Ohio Benefits (OB) eligibility system

Persistent, thorough, detail-oriented, and well organized

Independent and manage multiple assignments with overlapping due dates

Schedule: Full-time

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Travel: Occasional travel within the state of Ohio.

PN(s): 20034683

The ideal candidate, at minimum, must have the following:

OPTION 1:

Completion of undergraduate core program in social or behavioral science, health or pre-medicine or comparable field;

AND

18 mos. exp. in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.

OR

OPTION 2:

Completion of graduate core program in social or behavioral science or medicine-related or comparable field;

AND

6 mos. exp. in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider;

OR

OPTION 3:

Equivalent of minimum class qualifications for employment noted above.

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s SEIU/1199 Pay Schedule, Pay Range 12. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $31.74 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 12

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$31.74

$33.35

$34.96

$36.65

$38.49

$40.32

$42.29

$44.39

Annual

$66,019

$69,368

$72,717

$76,232

$80,059

$83,866

$87,963

$92,331

Months of Employment

At Hire

6 Months

18 Months

30 Months

42 Months

54 Months

66 Months

78 Months