Dietary Services Manager - Full-Time 1st Shift

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Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you.

Summary/Objective: Responsiblefor the overall management of the Dietary Services department. Follows theresident care plan for nutritional meals according to the physician orders. Supervisesthe dietary personnel ensuring Federal/State regulatory compliance andadherence to center policies and procedures.

EssentialFunctions:

Reasonable accommodations may bemade to enable individuals with disabilities to perform the essentialfunctions.

Recruits, interviews, hires, trains,coaches, evaluates, disciplines and, when necessary, terminates departmentalemployees

Maintains working knowledge of budgeting andworking within its confines

Monitors labor management/control includingstaff schedules

Understands nutritional requirements for theresident population and menu options and availability

Interacts with customers to ensure theirsatisfaction

Reviews and assures menus are served as written(regular and therapeutic) and substitutions per policy with RegisteredDietitian (RD) approval

Assures that foods are prepared according toproduction schedules, menus, and standardized recipes

Coordinate with RD to complete nutritionalassessments on residents within required timeframes

Attends Care Plan meetings per policy (asneeded)

Monitors weight gains/losses and communicates/coordinatesany concerns with RD/Clinical team

Audits meal services to assure compliancewith systems, policies and procedures, including, not limited to:

o Mealtimes are posted and monitored forcompliance

o Planned menus, diets, and portion controlare followed

o Dining experience of residents is positiveand hospitable

o Staff are trained regularly on proper diningroom service

o Receiving/storage meets Center andregulatory standards

Completes other audits as directed

In-services staff as indicated (Cooksmeeting and all staff as needed)

Ensures proper storage and handling of foodin centerupon hire, annually, and as needed

Temperature logs and cleanliness aremaintained for all equipment

Personal hygiene practices in place

Food safety and correct temperatures are maintaineddocumented per policy and CMS/state regulation. Completes training with alldietary staff upon hire and annually

Protects food in all phases of preparation,holding, service, cooking, and transportation, using HACCP Guidelines

Complies with laws and regulations applicable to position and actsin accordance with Center's Compliance Program

Attends and participates in in-service training, qualityassurance/performance improvement ("QAPI") committees and other meetings asscheduled and directed

Safety

o Knows andfollows center rules

o Follows centerdress and hygiene policies

o Demonstratesproper use of equipment. Reports equipment needs or repairs

o Follows centersmoking policies

o Reports anddocuments any incidents or accidents of residents, staff, or visitors to theappropriate center personnel

o Reports allhazardous conditions/equipment to Supervisor

o Performsduties, which may include transportation of residents, as assigned in CenterDisaster Plan

§ Understandsand maintains disaster plan for dietary department not limited to the following

Menu (including consistencies), water, disposables, and stock

Protective equipment

Necessary equipment

Coordination with the department head team

o Uses requiredprotective equipment

o Followsinfection control standards, policies and procedures

Resident Rights

o KnowsResident Rights. Helps the residents/patients exercise and/or protect theirrights

o Reportsresident/patient complaints to management

o Maintainsconfidentiality of resident/patient information

HIPAA

o Follows andadheres to Center's policies and procedures implementing HIPAA requirements forthe privacy and security of protected health information

o Uses and/ordiscloses only minimum amount of Protected Health Information necessary tocomplete assigned tasks

o Reports allsuspected violation of company's HIPAA policies or procedures to Center PrivacyDesignee

Work Environment/PhysicalRequirements

Theresponsibilities of this position involve significant physical activities includingstanding, lifting (up to 50 pounds unassisted), bending, stooping, pushing,pulling and twisting.

RequiredEducation and Experience

High School diploma (orequivalent)

High volume food preparationexperience

Computerproficiency with Microsoft products

Meets CMS/State regulation for education and experience required for this position atall times

o Refer to §483.60(a)(2) for requirements

PreferredEducation and Experience

Experience ina fast-paced environment

Associatesdegree in related field

Experience in industrial food production preferred

Post-acutecare or health care experience preferred

Skills,Knowledge and Abilities: Ability toread, write, speak, and understand English. Ability to withstand sudden temperature changes from heat of the kitchento the cold of the freezers. Ability toidentify chemicals, and properly use and dilute them. Able to relatepositively, effectively, and appropriately with residents/patients, families,community members, volunteers and other center staff. Possess special interestin, and a positive attitude about, working with long-term careresidents/patients and the elderly. Meets all health requirements, as imposedby law. Ability to taste and smell foodto determine quality and palatability. Ability to handle and manipulate equipment in supervising, demonstrating,and assisting in food preparation and serving. Demonstrates basic computer knowledge and ability with an aptitude tolearn company applications.

Other Duties

Please note this job descriptionis not designed to cover or contain a comprehensive listing of activities,duties or responsibilities that are required of the employee for this job.Duties, responsibilities, and activities may change at any time with or withoutnotice.

Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.