Activities Assistant

Purpose

The ACTIVITIES ASSISTANT supports the overall department. The assistant loads, transports, and unloads residents safely for personal errands, medical appointments and activity outings in accordance with all laws, regulations and Century Park standards. Additionally, the assistant supports the department with implementing quality activities for residents as requested. Reports to the Lifestyles Services Director.

Working Conditions

Attends and participates in continuing education programs

Works in vehicle, transporting residents, as well as in department and throughout community

May be assigned to other appropriate positions as necessary

Subject to frequent interruptions

Involved with residents, associates, visitors, government agencies/personnel, etc. under all conditions and circumstances

Subject to hostile and emotionally upset residents, family members, etc

Works beyond normal working hours, on weekends and holidays, and in other positions temporary as necessary

Subject to falls, burns from equipment, odors, etc. throughout the workday

Possible exposure to infectious waste, diseases, conditions, etc., including exposure to the AIDS and hepatitis B viruses

Education and Experience

Must be high school graduate or equivalent

A valid commercial drivers' license (CDL) with P endorsement in current state with satisfactory driving record is preferred

Prior experience with seniors preferred

Specific Requirements

Must complete pre-inspections before use of vehicle

Must be able to transport residents to and from appointments and activities and assist the Director with activities

Must be able to make independent decisions when circumstances warrant such action

Must demonstrate excellent customer service and hospitality

Must demonstrate trustworthiness and dependability

Must perform proficiently in all competency areas including but not limited to: transportation responsibilities, resident rights, and safety and sanitation

Maintains confidentiality of all proprietary and/or confidential information

Must understand and follow company policies, including harassment and compliance procedures

Must be able to receive and resolve complaints graciously

Must always be in proper attire and well-groomed

Displays integrity and professionalism by adhering to Century Parks' Code of Ethics and completes all required compliance training

Primary Job Responsibilities

Below is a description of basic job duties though other related duties may become necessary as directed by supervisor.

Delivers transportation services in a pleasant manner for the residents' enjoyment

Transports residents safely and timely to planned community activities and personal appointments

Assists residents with boarding and de-boarding vehicle - especially those with special needs

Demonstrates safe driving techniques to protect our residents

Tracks mileage in vehicle log

Assists Lifestyle Services Director in implementing quality activity programs including weekends and evenings

Assists residents directly in Lifestyle Services

Assists with planning monthly Lifestyle Services calendar

Communicates monthly calendar of Lifestyle Services to residents and staff

Assists volunteers to help with Lifestyle Services

Welcomes and assists new residents with adjustment to community

Encourages Lifestyle Services geared toward residents' abilities and interests - involves residents and families

Encourages social involvement through outings and events: shopping, sightseeing, scenic, parks, dining out, sports events, drama/theater, etc

Encourages intellectual and educational development thorough literature, lectures, movies and cultural events

Encourages entertainment and personal development through hobbies, music and crafts

Encourages wellness and healthy lifestyle through exercise programs

Encourages spiritual fulfillment through religious-based activities

Observes resident's attendance, mood, behavior, involvement and notifies Lifestyle Services Director of concerns

Maintains receipts for vehicle expenses

Writes-up charge slips for billable transportation provided to residents

Responds proactively to prevent resident injuries during transporting

Completes routine maintenance for safe operation of vehicle (i.e., fluid levels, oil changes, checking tires)

Represents the community in professional manner during outings and/or appointments

Works cooperatively with other departments (i.e., Sales, Lifestyle Services) to plan and execute special events

Complies with all Department of Transportation (DOT) standards as required for drivers of vehicles over 10,001 lbs and transporting residents including CDL license

Essential Functions

Must be able to safely load, transport and unload residents

Must exhibit excellent customer service and a positive attitude towards residents

Must be able to read, write, speak, and understand the English language

Must practice regular and predictable attendance including punctuality for shifts

Must be able to communicate and function in an interdisciplinary team

Must follow company policies including harassment, code of ethics, complaint procedures, safety, sanitation, confidentiality, dress code, open door, and resident rights

Must ensure compliance with regulatory standards

Must be able to assist in the evacuation of residents and support residents in times of crisis (i.e. natural disasters, etc.)

Must be able to concentrate and use reasoning skills and good judgment

Must be able to communicate and function in an interdisciplinary team

Must be able to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours

Must be able to lift 35 lbs floor to waist, lift 35 lbs waist to shoulder, lift and carry 35 lbs, and push/pull 35 lbs

Core Character Traits

Communicate with Dignity and Respect

Promote Excellence through Transparency, Honesty and Accountability

Create a Welcoming Environment for all through Diversity and Inclusion

Demonstrate Good Citizenship through Fairness, Caring, and Cooperation