Facilitator

Position Highlights

Department: Diagnostic Imaging

Hours: Full-Time/40 hours

Shift: Days, 1st Shift

Position Summary:

The Radiology Facilitator plays a vital role in delivering exceptional customer service while supporting a wide range of responsibilities involving tasks utilizing electronic, digital and PACS technologies. The Radiology Facilitator will schedule outpatient procedures and appointments using EPIC and will work closely with Radiology staff, Supervisors, and Physicians to coordinate Interventional Radiology procedures and other speciality modality procedures. Acting as a liaison and ambassador, the Radiology Facilitator will ensure clear and effective communication between Radiologists, referring physicians, and department staff.

Minimum Qualifications:

2 years of scheduling experience in a hospital or medical office facility

High School diploma, or equivalent

Excellent interpersonal and customer service skills

Strong communication skills both written and verbal

Works independently using professional judgment

Typing and computer knowledge. Demonstrated problem solving skills.

Knowledge of PACS systems and EPIC

Google experience preferred

AS/Medical terminology certification

Preferred Qualifications:

1 year scheduling experience

1 year working in an imaging department

Comprehensive Benefits Offered:

Competitive and affordable health benefits (total rewards package)

403(b) retirement plan with company matching

Paid holidays, time off and sick time

Wellness rewards program

Quick commute access from I-84, I-91, Route 9 and surrounding areas

Free parking with shuttle drop-off service

...and much more!

About Middlesex Health

The Smarter Choice for your Career!

Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.