Revenue Operations Coordinator

We're looking for a hands-on Revenue Operations Coordinator to bring greater consistency, clarity, and reliability to how our sales work gets done. This role focuses on building out and maintaining a clean, dependable CRM and supporting sales teams, keeping systems accurate and organized, and ensuring processes run smoothly so reps can focus on selling.

You'll be closely involved in the tools and workflows our sales teams use every day, helping support our team, improve visibility, and keep things running well as the business grows.

Who We Are

Shaffer is a family-founded, employee-owned business with deep roots in the arcade equipment distribution and amusement operations space. For decades, we've supported customers in the family entertainment, vending, bar & restaurant, and route operations industries.

We've grown significantly in recent years and are focused on the future. We are evolving our structure, strengthening our divisions, and investing in the tools and roles that will help us grow. This new role is a key part of that forward momentum.

What You'll Do

The Revenue Operations Coordinator acts as a steady connector across our revenue workflow, keeping systems organized and processes running the way they should. It's well suited for someone who likes turning defined ideas into something that works reliably every day.

Key areas of responsibility include:

CRM Development & Maintenance

Maintain accurate, well-structured CRM data

Support sales reps in using CRM tools correctly and consistently

Keep records organized and aligned as opportunities move through the pipeline

Align data from CRM and ERP systems

Quoting & Ordering

Support quote standards and perform quality review for accuracy

Manage order changes so updates are tracked and nothing gets missed

Identify, surface & solve bottlenecks and inconsistencies in CRM and sales data

Sales Reporting & Enablement

Produce CRM and sales activity reporting

Ensure reports are timely, clear, and dependable

Support revenue generating activities & processes

The Revenue Operations Coordinator is a hands-on role focused on execution and upkeep. You will spend most of your time coordinating with sales and operations teams, living in the systems, and keeping the engine running smoothly. Candidates with backgrounds in sales operations, CRM administration, or revenue support will be the best fit.

Required Skills & Experience

Experience in sales operations or similar role

At least 2 years working in a CRM

HubSpot experience preferred, not required

Highly organized, detail-oriented and execution driven

High aptitude with Microsoft Office tools

What We Offer

Become an employee-owner and earn shares every year

Competitive compensation

401(k) with company match

Medical, dental, vision, life, and disability insurance

Paid vacation and paid holidays

Supportive and collaborative work environment