Payroll Supervisor

Job Description

We are looking for a Payroll Operations Supervisor in Greenville, SC.

Lead and oversee U.S. payroll operations in partnership with external payroll providers. This role manages a team responsible for delivering accurate, compliant, and on-time payroll for a large, multi-state workforce. Acts as the primary escalation point for payroll issues and key liaison with payroll vendors.

What You’ll Do:

Supervise and develop a payroll team (including temporary staff as needed)

Ensure accurate, timely payroll processing with ADP and Ceridian providers

Serve as an escalation point for complex payroll issues (Tier 2 support)

Partner with HR, Benefits, Compensation, Talent, and Finance teams

Lead quarterly and year-end payroll activities (W-2, W-2c, reconciliations, off-cycles)

Maintain SOX compliance, internal controls, and audit readiness

Analyze service tickets and identify process improvement opportunities

Maintain payroll procedures and documentation

What You Bring:

Bachelor’s degree in Finance, Accounting, or equivalent experience

5+ years high-volume, multi-state payroll experience (7,000+ employees)

3+ years of payroll leadership or supervisory experience

Experience with ADP GlobalView and Ceridian Dayforce preferred

CPP certification is a plus

Advanced Excel skills and strong knowledge of payroll tax regulations

Highly organized, analytical, and detail-driven

Trusted partner with a strong customer-service mindset

Flexible availability to meet payroll deadlines

Ambassador is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability status, protected veteran status, or any other attribute protected by law.

Full-time