OAA Access & Information Coordinator

Schedule: Full-time

About the Division

Elder Connections Division (ECD) develops and manages a comprehensive and coordinated system of community services for older adults and people with disabilities. The services and supports they oversee are funded through the federal Older Americans Act along with other state, federal and local dollars. These services include meals, nutrition, transportation, caregiver support, disease self-management and other supportive services. ECD also collaborates with Area Agencies on Aging, other state agencies, providers, and local partners to develop health, wellness and prevention programs throughout the aging network. Their focus is on evidence-based models of disease self-management, injury prevention, and general health and wellness, such as the HEALTHY U and STEADY U initiatives.

NOTE: This position is posted internally for Aging employees only. Applicants not currently employed by this agency will not be condsidered for this position.

About the Role

The OAA Access & Information Coordinator plays a key role in advancing access to services funded under the Older Americans Act (OAA).

Key duties of this role are:

Planning, evaluating, and directing statewide initiatives to increase awareness of and access to Home & Community-Based Services (HCBS) for older adults and caregivers.

Developing and implementing program policies and procedures to ensure quality and compliance in the delivery of supportive services.

Serving as lead for integrating OAA programming into the statewide “No Wrong Door” intake and referral system, collaborating with internal and external partners to streamline access to long-term services and supports.

Coordinating grants administration for aging programs, including overseeing RFP processes, subrecipient agreements, and monitoring fiscal and programmatic compliance.

Providing technical assistance and guidance to Area Agencies on Aging (AAAs), service providers, and community partners; facilitating stakeholder engagement and continuous improvement efforts.

Representing the agency on state and national workgroups, analyzing and recommending policy changes, and developing corrective actions to ensure compliance and effective service delivery.

Promoting outreach and education efforts to ensure older adults, individuals with disabilities, and caregivers have access to information and assistance.

Completion of undergraduate core program in social or behavioral science, pre-medicine or public or business administration or accounting; 18 mos. exp. in delivery of human services or medical assistance in governmental, community or private human support services agency or medical provider or review of such services for cost containment/budget planning; 6 mos. exp. in supervisory principles/techniques.

-Or completion of graduate core program in social or behavioral science, medicine-related field or public or business administration or accounting; 12 mos. exp. in delivery of human services or medical assistance in governmental, community or private human support services agency or medical provider or review of such services for cost containment/budget planning; 6 mos. exp. in supervisory principles/techniques. Note: Training in business or public administration or accounting & exp. in review of services for cost containment/budgeting only pertain to medical cost containment program administrator positions.

-Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Human Services