DevOps experience, Automation Experience, Scripting Experience (Python and Powershell Experience).
Experience with Infrastructure as Code (IaC) languages (Terraform, Ansible, BICEP, etc.) Responsibilities: • Provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments • Ability to engineer solutions with a DevOps approach for workloads using proven, cloud technologies including automation with Amazon CloudFormation, Ansible, and Docker
• Provides Tier I/II and Tier 3 (Escalation to Architecture Team) resolution of customer capacity requests.
• Provides support for the escalation and communication of status to management and internal customers
• Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers
• Provide customer support through chat, email and capacity request ticketing
Employee