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Operations Supervisor

Company:
Dairy Queen
Location:
Bentonville, AR
Pay:
$65,000 - $80,000
Posted:
January 05, 2026
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Description:

Overview

We are seeking an experienced District Manager to oversee multiple fast-food restaurant locations within an assigned territory. This role is responsible for driving sales, operational excellence, team development, and brand standards while ensuring profitability and exceptional guest experiences.

Key Responsibilities

Oversee daily operations of 5–10+ restaurant locations within the district

Lead, coach, and develop General Managers and leadership teams

Drive sales growth, cost control, and profitability across all locations

Ensure compliance with company policies, food safety, labor laws, and health regulations

Monitor KPIs including labor, food cost, guest satisfaction, and employee retention

Execute company initiatives, promotions, and operational rollouts

Conduct regular store visits, audits, and performance reviews

Partner with HR on hiring, training, and succession planning

Maintain strong relationships with vendors and support teams

Qualifications

3–5+ years of multi-unit management experience in fast food or QSR

Proven track record of improving sales, operations, and team performance

Strong leadership, coaching, and communication skills

Financial acumen with experience managing P&Ls

Ability to travel regularly within assigned district

High school diploma or equivalent required; college degree preferred

Skills & Competencies

Results-driven and highly organized

Strong problem-solving and decision-making abilities

Excellent time management and prioritization

Ability to lead through change in a fast-paced environment

Passion for guest service and team development

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Work Location: In person

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