Appointments Coordinator
Description:
About Klondyke Medical
Klondyke Medical is a fun, energetic, and diverse team of physicians and administrative staff providing excellent GP and specialized care to Yukon patients. We value kindness, teamwork, and dependable service.
The Role
The Appointments Coordinator is the first point of contact for patients calling our clinic. You’ll book appointments, manage the daily phone and front-desk flow, process electronic faxes, and work in our Electronic Medical Record (EMR) system to keep information accurate and up to date.
What you’ll do
Answer phones and emails; book, reschedule, and confirm appointments
Navigate our EMR (Plexia) to update demographics, messages, and tasks
Process and file incoming electronic faxes and referrals
Support the front desk (check-ins, forms, general inquiries)
Maintain patient confidentiality and a calm, professional tone
Pitch in with other administrative tasks as needed
What you bring
Very comfortable with computers and learning new software
Excellent communication and customer-service skills
Organized, reliable, and punctual; able to juggle multiple tasks
Team player who stays calm under pressure and solves problems
Commitment to confidentiality and respectful patient care
Nice to have (an asset, not a must):
Experience in a medical office or call-centre setting
Familiarity with EMRs (Plexia experience a plus)
Typing/ data entry accuracy and speed
Training & Support
We provide on-the-job training in our workflows and EMR. You’ll be supported by a collaborative admin team and clinic leadership.
Benefits
Group medical and dental benefits after 90 days
Group RRSP plan
How to Apply
Please submit your resume (and a short note about why this role interests you) by email to Caroline at . You may also apply in person to Caroline at Klondyke Medical Clinic.
Only candidates selected for interviews will be contacted. Applicants must be legally authorized to work in Canada at the time of application.
Klondyke Medical is an equal-opportunity employer. We welcome applications from all qualified candidates and are committed to a respectful, inclusive workplace.