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Quality Systems Specialist 2 CR

Company:
Hologic
Location:
Alajuela, Costa Rica
Posted:
December 31, 2025
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Description:

Quality Systems Specialist 2 CR

Alajuela, Costa Rica

+ **Education / Educación:**

University Bachelor’s degree in Business Administration, Engineering or related career.

+ **Experience / Experiencia:**

At least two years in related positions.

+ **Specialized Knowledge (Desirable) / Conocimiento especializado (preferible):**

+ ISO 13485, 21 CFR 820.

+ PLM and Oracle Software.

+ **Languages required for the position (Desirable) / Idiomas requeridos para el puesto (preferible):**

+ Spanish/English (advanced).

+ **Computer tools and knowledge level required (Desirable) / Herramientas informáticas y nivel de conocimiento requerido:**

+ Microsoft Office

+ **Summary of Duties and Responsibilities / Resumen de funciones y responsabilidades:**

+ Support Operational Excellence program and initiatives.

+ Provide support to the control of KPIs and other metrics.

+ Support local and extended CSPOs, VIP projects, improvement initiatives, NPIs, Product transfers, implementation of new technologies.

+ Support, as requested by the supervisor, resources administration.

+ Support and promote the implementation of EHS programs to ensure people safety and environment health.

+ Promote an environment of integration and engagement among coworkers.

+ Make decisions based on a risk thinking, implement tools as PFMEA, Fault Tree Analysis (FTA) and risk evaluation.

+ Lead CAPA, Internal Audit (IA) investigations and NCE assessments related to Quality Systems.

+ Ensure investigations and assessments are completed on time.

+ Support budget planning and control of its execution.

+ Create and modify QMS procedures as required.

+ Support cost saving and continuous improvement projects.

+ Participate in daily management meetings, support prioritization of daily activities based on business needs.

+ Coordinate CAPA and Internal and External Audits systems.

+ Facilitate and review CAPAs, IA and NCEs.

+ When participating in NCEs, confirm the materials are identified, segregated and quarantined as required

+ Escalate to the supervisor any non-conformance that may affect product quality or QMS compliance.

+ Provide guidance to engineers, supervisors, and applicable employees, about CAPA/NCEs/Internal and External Audit requirements and assessments.

+ Maintain adequate communication channels and close relationships with key partners as Production, Supply Chain, Manufacturing Engineering, Quality, NPI and Corporate Quality Systems, among others.

+ Perform gap assessments against new versions of the standards and regulations.

+ Lead, develop and execute cost saving and continuous improvement projects.

+ Participate in internal, external audits as well as inspections from regulatory agencies, in roles that include logistics and leadership.

+ Actively participate in adoption of new or revised regulations/standards, activities include gap assessment, changes implementation and provide guidance to the organization in the development of new activities.

+ Participate in early activities of NPI process, providing guidance on quality systems topics and discussions.

+ Train applicable personnel in regulation and standard requirements and its application to Hologic business.

+ **Qualifications / Cualificaciones:**

+ Teamwork

+ Planning and organization

+ Focused on goals

+ Decision making and problem solving

+ Leadership

+ Policies and procedures

+ Written and Oral communication

+ Customer service skill

+ Sense of urgency

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