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Rep Payee

Company:
Columbus House
Location:
New Haven, CT, 06519
Posted:
December 31, 2025
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Description:

Columbus House, Inc.

Job Posting: Full Time 32 Hours, FLSA Non-Exempt, Non-Essential

Rep Payee

VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested

Company Overview & Mission

Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless.

Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities."

Purpose

Under the direction of the Employment and Benefits Manager, the Rep Payee & Financial Coach will manage the finances of 20- 40 clients who are unable to do so in their own best interests due to a disability or other life circumstances. They will work to empower clients on how to manage their finances with the goal of clients becoming financially independent and self-sufficient. The Representative Payee also serves as liaison to the Social Security Administration, Veteran's Administration, and other financial institutions. The Rep Payee & Financial Coach will work with clients in the greater New Haven and Middlesex areas.

Duties and Responsibilities

Collaborate with case managers and Veterans Administration staff as they refer clients who need assistance with managing their finances

Provide guidance with established monthly budgets, provide timely payments and maintain the representative payee software and associated charts

Work directly with clients to assist in credit building, banking, and other financial resources as it relates to their successful development

Coach clients about financial literacy such as budgeting, increasing credit scores, and other aspects of financial management with the goal of the client becoming financially independent

Collaborate closely with the local Social Security Office and the Veterans Administration on specific cases

Attend regularly scheduled supervision, team, shelter or staff meetings as requested

Complete SSA and other reports as requested and in a timely manner

Attend required agency, program and network meetings

Monitor all cases assigned and complete all documentation/charting required

Collaborate with other case managers and work to promote the Representative Payee program city-wide

Maintain strict confidentiality concerning both program applicants and accepted clients while carrying out all duties

Other related duties as assigned

Qualifications

Familiarity with Social Security and Veterans Administration processes

Ability to teach clients to increase their wealth and become financially independent

Knowledge of basic tax preparation and budgeting

Knowledge of government assistance programs and basic child credits

Extremely detail-oriented, punctual, financially literate

Possesses superior interpersonal skills

Excellent organizational and time management skills with a deadline-oriented mindset

Strong written and oral communication skills employing the English language

Proficient in Microsoft Office and other common desktop applications

Able to work with diverse populations

Empathetic and compassionate towards individuals that have experienced homelessness and factors that lead to homelessness

Possesses a strong desire to promote equal access and opportunity for individuals experiencing homelessness and those with disabilities

Familiar with mental health, substance abuse and dual diagnosis issues and dynamics

Ability to collaborate successfully with others

Able to meet all documentation requirements

Must be able to multitask

Valid drivers' license with a good driving history and access to reliable transportation

Supervised by: Employment & Benefits Manager

Schedule: Tuesday-Friday 8:30am-4:30pm

Salary range: $25.50 to $27.50

Benefits

Medical, dental, and vision benefits are offered along with other additional voluntary coverages with full-time employment

401 K retirement plan with employer matching contribution

Paid time off

10 paid holidays

Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to or email to or apply at

Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply

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