Manager, Clinical Practice - PSS

Are you a compassionate and experienced healthcare professional with a passion for person- and family-centered care? Bayshore Integrated Care Solutions is seeking a Clinical Manager to join our NRIO team and help lead the delivery of respectful, culturally safe, and responsive care that reflects the values, beliefs, and preferences of our clients and their families. Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

About the Role

As Clinical Manager, you will work closely with the Senior Manager and Clinical Director to ensure clinical excellence across all NRIO programs. You’ll oversee client care, staff development, health and safety, and quality assurance initiatives—all while championing trauma-informed and person-centered approaches.

Key Responsibilities:

Client Care & Clinical Oversight:

Lead client intake, assessments, care planning, and discharge processes

Conduct client visits and case conferences

Ensure clinical practices align with regulatory standards and best practices

Support medication management and reconciliation

Provide direct care as needed

Employee Management & Development

Supervise and support coordinators and front-line staff

Deliver clinical training and education programs

Participate in performance evaluations and staff development

Lead Modified Work Programs and disciplinary processes

Operations & Quality Assurance:

Represent Bayshore at community and healthcare events

Participate in audits and quality improvement initiatives

Ensure compliance with health regulations and internal policies

Serve in the on-call manager rotation

Health & Safety:

Co-chair the Joint Health & Safety Committee

Promote safe work environments and lead emergency preparedness

Support infection prevention and control (IPAC) protocols

Professional Conduct & Development:

Maintain confidentiality and uphold privacy standards

Engage in continuing education and share knowledge with staff

Foster effective communication and positive relationships

Education and Experience Requirements:

Current license in good standing with the College of Nurses of Ontario (CNO)

5+ years of healthcare experience, preferably in home health or hospital settings

5+ years in a supervisory or leadership role

COHN-C and JHSC certification preferred

Strong communication, organizational, and technological skills

Valid driver’s license, vehicle, and insurance

Experience supporting neurodiverse individuals and those with complex needs including: acquired brain injuries, challenging behaviours and various mental health conditions

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.