Contract Administrator II

Contract Administrator

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity

As a Contract Administrator your primary responsibility is to manage, grow and strengthen the contractual relationships within the EBSCO Clinical Decisions network of clinicians. You will accomplish this by ensuring a consistent, satisfying experience from contracting to invoicing and coordinating information sharing across internal and external contributors both independently and in support of editorial leadership. An additional responsibility is the standardization, maintenance, distribution, and receipt of supporting materials. This remote position is U.S.-based only (excluding U.S. territories).

What You'll Do

Coordinate contracting and invoicing for EBSCO Clinical Decisions (including DynaMed, Nursing & Allied Health, DynaMed Decisions, Media, and other teams) via:

Conflict of Interest (COI) tracking and processing

Contract support, tracking and maintenance

Invoice tracking and processing

Issue monitoring, escalation, and communication of resolution

Assisting with development and implementation of policies and ongoing monitoring

Coordinate with matrix of partners including editorial teams, accreditation teams, external clinicians, legal, HR, and other stakeholders

Communicate regarding timelines and issues to internal and external stakeholders

Manage and maintain:

Database of contacts, COIs, contracts, and invoices, including adding and updating records and maintaining schedules in support of the above

Materials and document library for team

About Us pages on product websites

Provide status and data reports to stakeholders

Other tasks and duties as assigned by supervisor

Your Team

You will be welcomed as a member of the Contract & Invoicing team and the larger Clinical Decisions team. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Contract Administrator and your development and career growth at EIS.

About You

Bachelor's degree or high school diploma with 4 years relevant experience

Demonstrated ability to correspond professionally and diplomatically with individuals in various roles

3+ years of experience using Microsoft Office including Outlook, Teams, SharePoint, Word, and Excel

What Sets You Apart

Experience reviewing and handling legal paperwork and sensitive information

Experience managing professional communications in the healthcare field

Pay Range

USD $56,675.00 - USD $80,965.00 /Yr. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location.

EBSCO provides a generous benefits program including:

Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts

Retirement Savings Plan

Paid Parental Leave

Holidays and Paid Time Off (PTO)

Mentoring program

And much more!

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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Location US-Remote

ID 2025-1915

Category Medical Products and Services

Position Type Full-Time Regular

Remote Yes